Name: Public Sector as Your Startup's Customer: Providing a Better Customer Service
Start: 2018-06-04T18:00:00+03:00
End: 2018-06-04T20:30:00+03:00
Location: Google Campus Tel Aviv

Government & municipalities are one of the biggest and most attractive customers for any technology: They are the largest employers in the world (only in the US it has 19+ million employees), the largest service providers and one of the biggest data owners. In total, governmental digitization could free up to $1 trillion annually in economic value worldwide!

Yet, the public sector still dramatically lags behind in terms of innovating its services and using data & available resources to create better customer experience. In the recent years, more and more public sector institutions started investing in the User Experience and the quality of their services. Still, they face tremendous challenges in doing the best possible job for their ultimate customers - citizens.

What are the challenges of the public sector and where can YOUR STARTUP help? How to work with the public sector? How to find a good investor as a startup company working with the government? These are some of the questions we'll try to answer in the panel discussion with rockstar experts:

AGENDA:
18:00 networking and snacks
18:30 hello from creators & opportunities for startups
18:40 panel discussion with:

Michael Eisenberg - Equal Partner at Aleph
Liora Shechter - CIO at Tel Aviv Municipality
Shahar Bracha - Director of Strategy and Planning Division at Israeli ICT authority, Prime Minister Office
Moderator - Tal Daskal - Co-Founder & CEO of EasySend

19:30 Q&A and the end of the event

עברית:
המיטאפ הקרוב, שהינו המיטאפ הרביעי שאנו מקיימים בשנה האחרונה בתחום ה-GovTech, יעסוק בנושא השינויים בתפיסת השירות הממשלתית והמוניציפלית.
המהפכה הדיגיטלית בשנים האחרונות דוחפת גם את המגזר הציבורי לשנות את תפיסת השירות שלו ואת חוויית הלקוח הנוכחית הנוגעת באופן ייחודי לכלל אזרחי ישראל. המיטאפ יעסוק בשינויים המתחוללים בממשלה וברשויות המקומיות בתחום השירותים, באתגרים ובצרכים הנובעים משינויים אלה, ובאפשרויות הקיימות ליזמים שמעוניינים לפעול בתחום זה.

Monika Rozalska

Roy Zaban

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Public Sector as Your Startup's Customer: Providing a Better Customer Service

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Public Sector as Your Startup's Customer: Providing a Better Customer Service

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