About us
CRM in retail is one of those disciplines where you're often the only person in the room who truly gets it. You're deep in customer data, lifecycle strategies, and retention programs but when it comes to talking through what's hard, what's working, or where the industry is heading, the conversations can be hard to find.
That's why this group exists.
This is a community for CRM professionals working in retail across Sydney and Melbourne whether you're just starting out, running a team, or somewhere in between.
We get together informally, no sponsors, no rigid agendas, just real conversations between people who live and breathe customer retention every day.
What to expect:
- Honest, peer-to-peer knowledge sharing in a no-pressure environment
- Connections with people who understand your world
- A space to learn, vent, celebrate wins, and grow alongside others in the field
- Rotating events across Sydney and Melbourne
CRM in retail is a growing discipline, and the more of us who connect, the stronger we all become.
Whether you're looking to share what you know, pick up something new, or simply find your people you're welcome here.
Come as you are. Bring what you know. Leave better connected.
Upcoming events
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