Building High Scale vs. Low Scale CS Organizations

When establishing a CS organization, the SCALE parameter is something to consider deeply once you determine your vision, execution strategy, structure, and working principles.

Yoni will share his experiences building high-scale and low-scale Customer Success organizations and focus on the main differences every CS leader should consider whether at the start or during his journey.

Yoni Voronov is the VP of Customer Success at Coralogix, with a vast experience in building and leading customer success teams, complex operations, and technological groups in SaaS & OnPrem sectors, as well as in military and intelligence agencies.

Coralogix is rebuilding the path to observability using a real-time streaming analytics pipeline that provides monitoring, visualization, and alerting capabilities without the burden of indexing. By enabling users to define different data pipelines per use case, Coralogix provides deep insights for less than half the cost.

Registration: https://us02web.zoom.us/meeting/register/tZYkde6vqjsjHdyTCVg1xSNYb-658PwauWZP