**Value Realization!** October 24, Thursday, 5 pm - please join us for Customer Success Cafe in [RELEX Solutions](https://www.relexsolutions.com/) in Helsinki. Long-awaited topic, we are happy that after Data-Driven Decisions in Customer Success ([link](https://www.linkedin.com/events/data-drivendecisionsforcustomer7237042062498422788/comments/)), we talk about the next step in the Customer Journey - **how we showcase our value to customers**:
➡ Verified Outcomes model: how we align with customers on value realization, measurements, playbooks and progress;
➡ how does RELEX measure and show Value to customers (spoiler alert - in the Product!);
➡ KPI summary dashboard in the Product - do customers use it?
➡ KPIs for CSMs with customer engagement.

[Nadia Nicolai](https://www.linkedin.com/in/nadia-nicolai-b6856260/) and [Julian Lindhorst ](https://www.linkedin.com/in/julian-lindhorst-30397863/)([Gainsight](https://www.gainsight.com/) squad) will join us from Amsterdam and [Timo Idänheimo](https://www.linkedin.com/in/timoidanheimo/) will illustrate best practices in Value Discovery from the RELEX side. We hope that Gainsight will make a prize draw 😉- last year at the same event, 🌎🌳[Chin](https://www.linkedin.com/in/estherlimvirtanen/) won a ticket to Pulse Amsterdam! 😍

Powered by [Customer Success Network ](https://customersuccess.network/)and [Gainsight](https://www.gainsight.com/).

Huge free parking for guests (please register on reception your car plate).

WHAT: Customer Success Cafe - Helsinki
WHEN: 24.10.2024, 5 pm!
WHERE: Postintaival 7, 00230 Helsinki, Entrance B
TOPIC: Value Realization!
SPEAKERS: Nadia, Julian, Timo

See you there!
[Aaron](https://www.linkedin.com/in/aaronmedina/), [Alina](https://www.linkedin.com/in/alina-salnikova/), [Maria](https://www.linkedin.com/in/maria-rodberg/), [Noah](https://www.linkedin.com/in/noah-little/)
💜 💜 💜 💜

Maria Rödberg

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Customer Success - Nordics Meetup Group

Value Realization!

Customer Success - Nordics Meetup Group

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