Keeping service levels high during peak time & fighting backlog


Details
Welcome fellow Customer Support Heroes!
Come and join your Virtual Meetup with Picnic & Miro on:
" Keeping service levels high during peak time & fighting backlog"
This time, the global customer support heads of the two fast-growing tech startups PICNIC & MIRO share their insights on successfully fighting tickets backlog & keeping service levels high during peak time .
Become part of this interactive session and engage with your peers in customer support!
REGISTER HERE:
https://us02web.zoom.us/webinar/register/WN_Zx9rgB0KQAifx-4_d1Gxpw
** Registration for this event is necessary. Fill in the form in the link below to receive FREE entry to the event :) **
AGENDA:
- Introduction to the virtual meetup (5 min) - Kaizo
- Panel Session with both speakers (30 min)
- Q&A ( 10 min)
SPEAKERS :
Oleg Krasnov- Head of Support @Miro
Evangelist of outstanding customer relations with over 10 years of experience in tech
Linda Rietveld - Customer Success Manager @Picnic
ORGANIZER:
KAIZO is a performance management platform that uses gamification and AI to elevate customer support teams’ performance with actionable OKRs.
The main goal of this virtual meetup series is to offer customer support professionals an opportunity to discuss key topics related to the customer experience industry, exchange experiences and best practices and to showcase what makes Customer Support Heroes.

Keeping service levels high during peak time & fighting backlog