About us

Are you a CX Leader, Partner, or business professional passionate about customer experience? This group is for you! Join us to connect with like-minded professionals, in a fun and educational environment. Share best practices, discuss world experiences, and explore new and upcoming trends in customer experience.

Who Should Join:

Anyone involved in the design, development, and delivery of customer experience strategies. Professionals seeking to unlock the potential of their customer experience and improve agent experiences.

Why Join:

Learn and Share: Gain insights from peers facing similar challenges and share your experiences.
Strategic Thought-Leadership: Access relevant thought-leadership to improve business results.
Empowerment: Learn strategies to empower both customers and agents, enhancing overall satisfaction.