CX Forums Chicago Experience Summit

# If you want to improve your customer experience skills and meet others in the CX profession don't miss this event.

Now more than ever it's important to Connect, Share, Learn, and Get Inspired with other CX leaders who have "been there and done that." Customer Experience is a challenging profession. It helps to have a network of friends who not only understand your challenges, but can help offer solutions too.
CX Forums Chicago Experience Summit is the place where you can connect with other business leaders from across a variety of industries and backgrounds. Learn what CX leaders are planning and doing now to keep customers and employees engaged and satisfied in the future.

Get Ready To...

• Connect with CX/UX experts with guided networking activities and ample time for meaningful conversations.
• Learn how customer and employee needs have shifted and how you can meet their evolving expectations.
• Discover ways to advance your CX practice and increase the value of your job.
• Learn how to work across silos and help everyone own the customer experience in your organization.
• Explore and discuss the latest technologies (ChatGPT, Conversational AI Voice) and learn how these new tools can help improve customer and employee experiences.
• Deepen your CX skills and connections with three 90-minute interactive online workshops.

Speaker and topic selections are guided by the CX Forums Advisory Board to represent a wide variety of industries and disciplines, backgrounds and demographics. You'll hear real-life stories of how professionals are meeting today's challenges to plan for better customer experiences in the future.

We are delighted to return to City Winery Chicago again this year. City Winery features live music, excellent wine made on premesis, and full-service restaurant in addition to a beautiful wine garden.
Registration includes full day in-person meeting at City Winery, continental breakfast, all day snacks, lunch, reception and access to online workshops.

The day kicks off with continental breakfast and networking at 8:00 AM. The main program starts at 9:00 featuring TED Talks style Storytelling, 2 Keynotes, Networking, Small Group Discussions during Lunch, Group Activity and Panel of Brand Leaders.

Be sure to stay for the wine reception sponsored by Threads Qualitative Research and CX Forums starting at 3:30.

Full agenda and registration is here> https://cxforums.org/chi23