Birmingham D365 & Power Platform User Group - Nov 27th 2025

Our next in-person meeting of the year will take place on Thursday 27th November 2025 from 18:30 at the Wesleyan Building. Parking is available close by at the B4 Car Park or it’s a short walk from any city centre train station.

Presentation 1: Designing for Everyone: Accessibility and Inclusive Experiences in Power Platform (Speaker: Heather Perriam)
Accessibility is not an afterthought. It is a foundation of great user experiences. In this session, we will explore how to design and build Power Platform solutions that are accessible, inclusive, and usable for diverse groups of people
We will cover practical techniques for creating apps, flows, and Copilots that meet accessibility standards, including how to use colour, text and controls in a way that works for everyone. We will also look at inclusive design principles such as designing with empath, testing with diverse users, and ensuring solutions are effective for people with different cognitive, sensory and physical needs.
Drawing on real work examples and lessons learned from projects, this session will provide best practices and practical tips that can be applied immediately. You will leave with a clear understanding of how inclusive design not only improves accessibility but also enhances adoption, usability and overall solution success.
When we design for the edge, we improve the experience for everyone.

Presentation 2: Turning Microsoft Power Platform and Copilot into trust, not just technology (Speaker: Rob Fawcett)
Microsoft’s Power Platform, Dynamics, Power Automate and Copilot are sold as game changers. But in the last 12 months, some of the biggest rollouts in the UK have quietly failed. Banks, public bodies, and enterprises invested millions only to watch adoption stall, employees retreat back to Excel, and workflows collapse under mistrust.
The truth is simple: these tools do not fail technically; they fail humanly. Adoption, trust, and context are the missing pieces. And in the age of Copilot, Microsoft’s traditional adoption methods need a rethink. It is no
longer enough to train on features. People need confidence in how these systems support real moments of work.
This session is for the technical doers and senior leads who are tired of shelfware projects. The ones who can build anything but know the real win is when people actually use it.
Rob has spent two decades working in that gap between promise and practice. From reshaping Dynamics systems to building sentiment-aware interfaces and data-driven guest experiences, he has lived the point
where technology either lands or fails. This talk is not about buttons, connectors, or licensing. It is about what makes Microsoft’s powerhouse tools actually land.

We strongly encourage you to arrive early to meet other user group members. We will be providing food and refreshments and you are welcome to stay afterwards for a chat!
We are always looking for people passionate about Dynamics 365 and the Power Platform to present at our events. If you would like to speak at any of our future events please register here.