Newcastle D365PPUG - November 2026

18:15pm- Welcome, networking, and introductions

18:30pm-From Chatbots to Agents: The Modern Copilot Studio
Speaker: Dylan Hayes
Copilot Studio has changed significantly over the last few years. What started as a way to build conversational bots has evolved into a broader platform for creating agents that can use enterprise knowledge, structured data, tools, workflows, reusable skills, MCP servers and even computer use.
In this session, we’ll look at what modern Copilot Studio can do, where it fits into the wider Microsoft AI ecosystem, and how to decide which capabilities make sense for a given problem.
We'll have fun practical demonstrations of using knowledge and structured data through different integration points including tools, skills, MCP and computer use.
We'll look at the cost implications of Copilot Studio, and consider how it compares to other AI tools and deterministic methods in terms of cost, capabilities and governance.

19:15pm- Break, food and networking

19:30pm- TBC
Speaker: TBC

20:00+ : Close and Drinks Social