Enterprise Resource Planning

**We’re back!** After a break, the Berlin Tech Leads meetup is officially revived **\- and this time IRL at Berlin Vinted office\.** **We’ve missed the deep dives, the architectural debates, and the networking. To kick things off, we’re tackling one of the fastest-moving landscapes in the industry right now: the intersection of Engineering and Customer Support.** **About the Event** Customer Support is often the first place where AI moves from "experimental" to "mission-critical." For Tech Leads, this shift isn't just about plugging in a basic chatbot; it’s about re-engineering the entire lifecycle of a ticket and how our systems actually interact with our users. In this meetup, we’re looking under the hood of the support stack. We’ll discuss how the landscape is being reshaped by LLMs, the shift toward autonomous agents, and the real technical hurdles of building multi-modal support systems. **Talks:** * [Pau Agustín](https://www.linkedin.com/in/pau-agust%C3%ADn-granell-6420a5139/) & Team Help Experience (vinted.com): "Scaling Support: How Vinted Manages Tens of Thousands of Tickets Every Day" * [Yam Marcovitz](https://www.linkedin.com/in/ACoAAAbVVAwBOgouy-uT1QB1ixhqrafAv1kNxQk) (parlant.io) "Building consistently aligned agents with Parlant" * [Richard Lohwasser](https://www.linkedin.com/in/ACoAABRCCmYBD9PS9O73AjQ244LC4Gc_NMUcnsY) (enneo.ai): "Applying AI across all channels in real-life customer service at scale: What works, what doesn't, and where we're heading to?" *Just a quick reminder: if you'd like to take the stage and speak at a future Berlin Tech Leads meetup, feel free to drop a message to one of the organisers.*

An inspiring, high-energy meeting of public speaking, connection, and personal growth in the heart of Berlin. **Mercury Toastmasters Berlin** invites you to our weekly meeting at our new home at **Das Center, Potsdamer Platz**, in the stunning **Historic Imperial Breakfast Hall**. *Experience the **power of prepared speeches** loaded with bold ideas, participate in our **dynamic Impromptu Session**, and **gain valuable insights** during our feedback segment.* *Leave with practical tools, fresh ideas, and renewed inspiration.* *Whether you want to speak up at work, boost your presence, or just meet inspiring people, you’ll feel at home at Mercury Toastmasters Berlin.* *** **[What to Expect:](https://mercurytoastmasters.de/find-toastmasters-meetings-in-berlin/)** ✨ A supportive space to speak, grow, and connect 🎤 Engaging prepared speeches ⚡ Fun, fast-paced impromptu speaking challenges 💬 Feedback session you can actually use 🌍 A friendly, international crowd (around 25–30 people) **Schedule** (times may vary) ⏰ 19:15 - Doors open & networking 🎙️ 19:30 - Prepared Speeches 🏓 20:35 - Impromptu Session (Guest welcome to join) ↩️ 21:00 - Constructive feedback 💬 21:30 - Food, drinks & relaxed socializing **No experience needed.** ***Come curious. Leave energized.*** *** **🤙 [Hear it from our members:](https://maps.app.goo.gl/eRtvR9DRNqU9WZQn7)** *“You can sharpen your public speaking skills and gain tons of confidence, while having fun and making new friends. Mercury is well-structured, fun, and affordable.”* — *Therese Pitt* *“Mercury gave me a safe place to speak, create, and grow. I love the multicultural vibe and supportive community. It’s the best place to learn and have fun.”* — *Krisztina Linka* *** **[Did You Know?](https://mercurytoastmasters.de/about-mercury-toastmasters-berlin/)** Toastmasters is where people go to get better at speaking—and grow into confident communicators and leaders. Today [Toastmasters ](https://mercurytoastmasters.de/about-mercury-toastmasters-berlin/)has 350,000+ members across 16,000 clubs in 143 countries. And [Mercury](https://mercurytoastmasters.de/find-toastmasters-meetings-in-berlin/) is one of the best places to experience it. So bring your curiosity, your energy—and just be yourself. Whether you’re just starting or ready to level up, there’s a place for you here. *** **[Wondering what you get as a member?](https://mercurytoastmasters.de/membership-mercury-toastmasters-berlin/)** Think expert feedback, real-world speaking practice, and a supportive crew that’s got your back. [See you Wednesday night! 🎉](https://mercurytoastmasters.de/find-toastmasters-meetings-in-berlin/)

**Weiter geht es mit dem Erfolgsnetzwerk** Wie angekündigt, geht es im 14-tägigen Rhythmus weiter. **Ablauf:** ***Bist du zum ersten Mal dabei?*** Dann sind wir gespannt, in der ersten Runde von deinem Projekt oder Vorhaben sowie deinem Hintergrund zu erfahren. Auch mögliche Hindernisse dürfen genannt werden. ***Teilnehmende, die schon einmal dabei waren,*** berichten von ihren Erfolgen und auch den Schwierigkeiten, die sie seit unserer letzten Zusammenkunft erlebt haben. Im Anschluss sprechen wir in der Gruppe über jedes einzelne Projekt, stellen Fragen und geben Feedback. ***Die dritte Runde gilt dem nächsten Schritt:*** Ihr überlegt euch konkret, was ihr bis zum nächsten Treffen erledigen wollt, um eurem Ziel ein Stückchen näher zu kommen. Das Erfolgsnetzwerk ist ein offenes Format für alle, die vor einem beruflichen oder privaten Projekt stehen und durch Austausch und Feedback ihre nächsten Schritte klarer sehen und umsetzen wollen. Ich freue mich darauf, euch beim nächsten Treffen zu begrüßen. Und da aller guten Dinge 3 sind, diesmal noch einmal kostenlos 😉

Welcome to **ChessBar Events! 🍻♟️** We host **weekly chess tournaments** in different bars across the city — the perfect mix of strategy, drinks, and good vibes. The tournament is organized directly through our **ChessBar app**, where you can see your next opponent, enter results, and gain ranking points throughout the season. ✨ **What to expect** \- 5 games in **rapid format** (10 minutes per player) 🕹️ **\- Free entry** 💸 **\- Open to all levels** \- Up to 32 players can participate \- No need to bring a board or pieces — we provide all the material\! **How to join** 📲 Please make sure to **register through the ChessBar app** (signing up on Meetup alone is not enough). 👉 [https://onelink.to/chessbar-s](https://onelink.to/chessbar-s) 🌐 **More info** Website: [www.chess-bar.com](https://www.chess-bar.com/) Instagram: [@chess___bar](https://www.instagram.com/chess___bar/)

**Register on the [343 Labs website](https://343labs.de/events/ableton-user-group-berlin-8/) to reserve your seat!** Berlin Ableton User Group is back! This meetup is open to producers, songwriters, DJs, and musicians of all types and proficiency levels who use Ableton and are looking to exchange ideas, network, meet like-minded producers, and learn new tips and tricks from our presenters and fellow participants. This month, 343 Labs instructor Alex Iso will lead a track feedback session. Producers of all skill levels are invited to attend and share their music, both finished tracks and works-in-progress. Peers and experienced mentors will offer each participant constructive feedback aimed at helping you improve your track; from songwriting to arrangement to sound design to mixing. Register now on the [343 Labs website](https://343labs.de/events/ableton-user-group-berlin-8/) and **bring your track on the day of the event** (mp3 file, email link, private Soundcloud). The time slots to play your music and receive feedback will be on a first-come, first-served basis, so arrive on time or early on the day of the event in order to participate.

**A place to meet sound, without maps** Facilitated by **Vesti Gium (they/them)** Everyone enters as they are. No score. No threshold of skill. We follow the room, moment by moment— listening, nudging, letting the music find itself. A breath, a shoelace, a laugh, a footstep— each carries weight. Silence is welcomed; noise is celebrated. There are no wrong directions here. We practise a listening that reaches outward and inward: to ourselves, to one another, to the space we shape together. That is where the music begins. * 🌀 Bring a voice, an object, an instrument, a movement—or nothing at all. * ✨ **Priority given to FLINTA folks and people with migration backgrounds.** * 🎧 No experience needed. Curiosity is enough. * 📍 Berlin – \[theodorstraße 5,12099] * 🗓 Every Wednesday 17: 30 * 📬 DM or email **[vestigium.impro@gmail.com](mailto:vestigium.impro@gmail.com)** to join Come make sound—come be heard.

## Hispanic Startups Berlin is back — and we’re joining forces with Nova After a long pause, **Hispanic Startups Berlin is back** with a new afterwork meetup — and this time we’re doing it together with **Nova**, the global community for high-performing professionals. For this May edition, we’ll meet at **BrewDog Mitte** for a relaxed evening of drinks, conversations, and new connections with people from the Hispanic startup, tech, business, and innovation ecosystem in Berlin. Whether you’re a founder, marketer, operator, product person, investor, freelancer, student, or simply curious about the startup scene, this is a great opportunity to reconnect with the community and meet new people in an informal setting. We’ll keep it simple: good drinks, good conversations, and a room full of interesting people. **Date:** 20/05 **Location:** BrewDog Mitte **Format:** Informal afterwork drinks **In collaboration with:** Nova Come join us, bring a friend, and help us bring Hispanic Startups Berlin back to life.

✨ Women in Agile Berlin Event ✨ Deep Work, Real Impact – Reclaiming Focus in a World of Endless Tasks Somewhere, not that far away, a talented woman is not struggling because she lacks skill, ambition, or drive… …but because her day is filled with everything except the work that truly matters. Admin. Coordination. Emotional labor. The invisible glue that keeps everything running, but slowly pulls focus away from real impact. Have you ever ended a full day and wondered: 👉 What did I actually move forward today? 👉 Why does being “busy” not feel meaningful? 👉 When was the last time I worked with real, uninterrupted focus? The idea that some people are “natural multitaskers” sounds like praise, but in reality, it often hides a system that rewards constant availability over meaningful contribution. At our next Women in Agile Berlin event, Saskia Ruschke will explore why deep, focused work is one of the most powerful, and most underprotected, resources we have. ✨ Together, we will explore: • Why constant task switching drains more than just time • How invisible work quietly takes over our days • What it really takes to protect focus in modern work environments • Practical ways to create space for deep work again 👉 What would change if your focus was truly protected? 👉 What kind of impact could you create then? Join us for an evening of reflection, practical tools, and honest conversation. #deepwork #impact #focus #meetup #agile #scrum #meetupberlin #womeninagile #womeninagileberlin

Bringt gute Laune, schönes Wetter und Interesse mit. Wir treffen uns je nach Tour an unterschiedlichen Orten. Am 1. April 2018 um 15 Uhr gehts los am Eingang zur Akademie der Künste am Pariser Platz neben dem Brandenburger Tor.

!!! Note the corrected meeting spot, which for some reason keeps getting changed in the event: [https://maps.app.goo.gl/L8SuKJxoLLa8hXCdA](https://maps.app.goo.gl/L8SuKJxoLLa8hXCdA) \-\-\- **Mandarin Learner Meetup in Berlin! *(Free resources below)*** **Learning Mandarin is like trying to tame a** 🐲**.** It can feel frustrating, but you’re not alone. **[WeHanzi](wehanzi.com)** is here to support! **[WeHanzi](wehanzi.com)** is an independently built iOS app created by Ben and Gina. We've turned the entire learning experience into ***Comprehensible Input* through both simplified and traditional manga** with support for **Zhuyin**, **Pinyin**, **flashcards**, **audio**, **direct translation**, an integrated dictionary. We also specifically design region-specific language to reflect real-life usage in both **mainland Chinese Mandarin** and **Taiwanese Mandarin**, allowing you to naturally compare and explore the differences between the two, so you don’t end up saying something that makes perfect sense in Beijing, but gets you funny looks in Taipei 😏. Now, together with our good friend Matthias from **[Gemeinsam Chinesisch & Deutsch lernen](https://www.meetup.com/gemeinsam-mandarin-chinesisch-und-deutsch-lernen/events/308204343/?eventOrigin=group_upcoming_events),** we’re inviting you to our very first **in-person Mandarin Learner Meetup in Berlin** together! All levels are welcome, from beginners to advanced learners. Just come hang out, share your stories, laugh at our tone mistakes! As a community, we can learn from each other and turn Mandarin into a piece of cake! 🍰 **Come and join us!** 📱 App: [Wehanzi.com](https://wehanzi.com/) 📸 Free bite-sized resources: [Instagram](https://www.instagram.com/wehanzi/) 📚 More free tools: [wehanzi.app/menu](https://wehanzi.app/menu) **📍ABOUT THE MEETING SPOT** Please note that we will meet HERE, on the 3 wooden tree benches slightly left of the main entrance gate of Tempelhofer Feld: [https://maps.app.goo.gl/L8SuKJxoLLa8hXCdA](https://maps.app.goo.gl/L8SuKJxoLLa8hXCdA) We'll meet at the meeting spot first and then - depending on the weather - decide as a group to either walk around Tempelhofer Feld or go to a closeby restaurant to warm up and chat. So please be on time. Or if you are running late or can't find us, just give Matthias a call on 0176-21984345. See you all soon, Gina & Matthias

This is a 3 phase meetup. You can come at any time. 1.) 6:30 - 7:00 p.m.: Gathering at the meeting spot (see link and photo!). 2.) 7:00 - 7:30 p.m.: Walk & Talk through Tiergarten. 3.) 7:30 - 10:00 p.m.: Immerse conversations in the Zollpackhof beer garden (reserved tables for the meetup). **1.) Meeting spot is Henriette Herz Park.** Copy the coordinates into your maps app: **52°30'38.9"N 13°22'24.1"E** The exact meeting spot can also be seen in the photo. Look for a meetup sign or organizer wearing a black or red lanyard with "staff" written on it. **Best ways to get there:** 1\. S\-Bahn: Get off at Potsdamer Platz by S1, S2 or S25 and walk to the designated meeting spot. 2\. U\-Bahn \(subway\): Alternatively you can get off at Potsdamer Platz by U2 and just walk 5 min straight to the park. 3\. Bus: If you change at mainstation you can take the M41 or M85 to S Potsdamer Platz /Voßstr. and walk to the park. **2.) Walk & Talk through Tiergarten** (the best part imho). During these weird times it essential to connect with nature and like minded people. You will feel instantly energized and an inner calmness afterwards. **3.) How to the find the Zollpackhof beer garden:** https://goo.gl/maps/vDYYaJcFvTmd7hei7 Elisabeth-Abegg-Straße 1, 10557 Berlin We will be sitting outside. Click the gmaps link with the exact meeting spot if you can can't find us! If you enter from the Magnus-Hirschfeld-Ufer, just go to the left part of the beer garden where the self-service is. If you enter from Elisabeth-Abegg-Str, enter the beer garden from the right. *Who is this meetup for:* 1\. Internationals who want to practice German or any other language\. 2\. Germans who want to improve their language skills\. 3\. Anyone who is interested in cultural exchange and wants to socialize\. *What you can expect:* 1\. A professionally organized meetup that can adapt to any changes given the current situation\. 2\. A Walk & Talk to break the ice\. 3\. A collaborating venue where you can further socialize with other members\. *important:* This event is at the same time and meeting location like the "Asian Languages & Culture Exchange 日本語, 한국어, 汉语" one. So I'm basically organizing 2 events at the same time which means that you can expect way more people than on the list. *** Whenever you attend a meetup, the most common as well as first question you get is: "Where are you from?" You probably heard this question a million times. Well, at least I did. From my own experience of attending over 200 international meetups in various countries such as Germany, Japan, Australia and Thailand, I can tell you that asking for the name is a better approach. “A person’s name is to that person, the sweetest, most important sound in any language.” - Dale Carnegie If you really want to connect with like-minded people you should remember their name, but you don't have to remember every persons name you've talked you. Be picky about that, don't be me who can somehow remember everyones name easily. Don't tell yourself sth. like "I'm bad at remembering names." It's all about developing the habit of asking for a name and keep the conversation going on. Furthermore, you want to learn German or any other language. Learning the local language is crucial to connect with the locals and developing a true friendship. This can be accomplished with immersion. My goal is to inspire you to go out of your comfort zone and improve yourself each time you join this meetup.

Welcome to Sunday Tech Coffee. This is a **networking** event for those in the tech industry in Berlin. We are usually inside and to the right. Ask the barista/bartender if you can't find us.

Meetup -> Teamup -> Startup After or FirstFriday Meetup we connect Entrepreneurs in our OpenSpace format. How it works: In this high-energy "unconference" format, there are no pre-set speakers. Instead we introduce ourselfs and share our challenges to find together solutions or present our pitchdecks to get valuable feedback. Join us in our next inspiring session. Entrance is free. Please bring some snacks instead. ***

**\>\>\> Registration takes place on Luma: [https://luma.com/yp90isjd](https://luma.com/yp90isjd)** **Welcome to KREATIV UNTAPPED #1 – Storytelling Untapped w/ Ben Sauer** **A hands-on session. No slides. Just your stories.** We couldn't be more excited to tap into this with you at Thoughtworks Berlin. *Follow us on [LinkedIn](https://www.linkedin.com/company/kreativ-untapped) and [Instagram](https://www.instagram.com/kreativuntapped).* **KREATIV UNTAPPED** is a creative playground born in Berlin — and we're kicking off with the discipline that sits at the heart of every other one: **storytelling.** Because here's what AI can't replace: the human desire to create. Creativity is what makes us uniquely human — it's a muscle, and like any muscle, it needs training. Most of us have stopped. **KREATIV UNTAPPED** is where we change that — through hands-on sessions with working practitioners across visual arts, tactile crafts, narrative & sound, and spatial & performative disciplines. **This evening** is about words, voice, and presence. In a world full of decks, dashboards and screens, we've forgotten how to just… tell a story. This evening is a practice in putting the slides away and using the oldest tools we have — your voice, your hands, your story. **Expect a short provocation from [Ben](https://bensauer.net/), a hands-on session with a sketching element to flex that creative muscle, a round of group sharing, and time to actually meet the people in the room.** **Who's this for?** Anyone with a story to tell — and the willingness to tell it without a slide deck. No job title. No prior experience. Just the willingness to tap in. Creativity untapped. Connection for real. \-\-\- **ABOUT [BEN SAUER](https://bensauer.net/)** Ben Sauer is a speaker, author, and coach who teaches the art of strategic storytelling — and the perfect person to launch this series. He's the author of "Death by Screens: How to Present High-Stakes Digital Design Work and Live to Tell the Tale" — a go-to resource for designers, product people and creatives who want to stop boring their audiences and actually be heard. Ben spent years as a UX designer at Clearleft, then as Director of Product for AI at Babylon Health, leading a team of 100 on products worth $100m+. He has trained teams at NASA, Amazon, and the BBC, and spoken at The Economist, NEXT Conference, UX London, VW + Audi and dozens more — frequently as the audience's top-rated speaker. More about Ben: [https://bensauer.net](https://bensauer.net/) \-\-\- **AGENDA** • 18:30 – 19:00 · Check-in • 19:00 – 19:15 · Intro – what KREATIV UNTAPPED is and why we're here • 19:15 – 20:15 · Hands-on storytelling session with Ben Sauer (incl. sketching element) • 20:15 – 20:45 · Group sharing round • 20:45 – 20:50 · Wrap-up & what's next • 20:50 – 21:30 · Networking \-\-\- **ADDITIONAL NOTES** **Donation-based event** This first edition is donation-based — give what feels right. Your contribution supports building KREATIV UNTAPPED into something lasting. Donations are non-refundable. **Photos & video** We'll be taking photos and potentially videos throughout the evening. By attending, participants agree that visual material may be used for promotional purposes. Anyone who prefers not to be photographed can let us know on arrival. **Where** Thoughtworks Berlin Revaler Str. 31 (Event Space), 10245 Berlin (In walking distance from S Ostkreuz) \-\-\- **FOLLOW US** LinkedIn: [https://www.linkedin.com/company/kreativ-untapped](https://www.linkedin.com/company/kreativ-untapped) Instagram: [https://www.instagram.com/kreativuntapped](https://www.instagram.com/kreativuntapped) **\>\>\> Registration takes place on Luma: [https://luma.com/yp90isjd](https://luma.com/yp90isjd)** See you there! Creativity untapped. Connection for real. \-\-\- ***An event by our friends from KREATIV UNTAPPED***

**Important time note:** Please plan on arriving between 5:30 and 6:00 as the elevators lock after 6 and you'll need to message us and we'll need to come get you. The building address is 4450 Bridge Park The entrance is 6620 Mooney St, Suite 400 You will need to scan your ID at the door to get a visitor badge. **Abstract** TBD **YouTube Link** TBD

We’re still working to get more people into these Meetups, but our goal is to give PlayYourCourt members a few social tennis outings each week in addition to your practice sessions and Challenge League matches. These Meetups are co-ed, super laid back, and all skill levels are welcome. Post your skill level and a suggested court in the comments section so we can round up as many players as we can for some tennis fun! Also, if you’re looking to meet new practice partners or play some matches and you aren’t already in the PlayYourCourt Community, you can go here to see what we’re all about and sign up: https://www.playyourcourt.com/tennis-community/columbus-oh/meetup/ If you love tennis, we’d love to have you! Be sure and watch the quick video that explains how everything works. Happy hitting! - Scott

Bring your business cards and network in person with other business professionals! Gold Star Referral Clubs is one of the most established professional networking organizations in the country, with multiple groups in central Ohio. Join us!

It’s time to take control of your mental health. How do you get rid of stress, anxiety and uncertainty? These emotions are buried deep in your reactive mind. Find out what the reactive mind is, and in the process find yourself. Have you ever suffered from a traumatic experience, a deep loss or been through a painful breakup? Has your ability to communicate suffered as a result? And after that, even though you "moved on" did you find that things were never quite the same? Have you ever looked at childhood photos, or reminisced your early life and wondered where that happiness and spark went? Are your emotions out of your own control? Have you ever felt, even if you aren’t aware of it, that possibly you are getting in your own way of your happiness and success? How does this affect your self-confidence? Find out what is at the root of all stress, anxiety, depression and self-doubt. Find out how and why you hold yourself back from achieving your goals and having the life you have dreamed of. As soon as you learn what is at the root of these unwanted conditions, you’ll see it is something you can DO something about. You will not be labeled or categorized at this MeetUp.

Private Group. Closed to the Public Knowing ourselves and understanding our abilities is the first step toward wielding our gifts with control and accuracy. In subsequent classes we will verify and hone our talents with activities and discussion. These are hands-on workshops and participation is expected. The goal of our series will be to develop expertise in areas of particular interest such as mediumship, channeling, divination, healing and, etc.. Our ultimate directions will be determined by class members as we evolve. I look forward to sharing and discovering with you. - Cynthia

It’s time to take control of your mental health. How do you get rid of stress, anxiety and uncertainty? These emotions are buried deep in your reactive mind. Find out what the reactive mind is, and in the process find yourself. Here is the secret of being positive and free: Thinking positively is not enough. You also have to get rid of the negative thinking. Your mind is like a garden. You can plant many beautiful flowers in it, but if you don't get rid of the weeds when you plant your flowers, the weeds will soon take over the whole garden. A positive thought is like a flower in your mental garden, and a negative thought is like a weed. You cannot expect to have a positive mindset if you continue to have negative thoughts dwelling and growing there. So, how do you get rid of the negative thoughts? That's what this Meetup is all about. Attend this local meeting and find out! The Meetup event will be led by a consultant who had helped many people live happier in life. Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there. This group is created by the Dianetics & Scientology life improvement center.

We will show how to build custom agents with Microsoft Agent Framework. Attendees will learn how to build and custom host agents when Microsoft Foundry is not a viable option.