Outsourcing

**We’re back!** After a break, the Berlin Tech Leads meetup is officially revived **\- and this time IRL at Berlin Vinted office\.** **We’ve missed the deep dives, the architectural debates, and the networking. To kick things off, we’re tackling one of the fastest-moving landscapes in the industry right now: the intersection of Engineering and Customer Support.** **About the Event** Customer Support is often the first place where AI moves from "experimental" to "mission-critical." For Tech Leads, this shift isn't just about plugging in a basic chatbot; it’s about re-engineering the entire lifecycle of a ticket and how our systems actually interact with our users. In this meetup, we’re looking under the hood of the support stack. We’ll discuss how the landscape is being reshaped by LLMs, the shift toward autonomous agents, and the real technical hurdles of building multi-modal support systems. **Talks:** * [Pau Agustín](https://www.linkedin.com/in/pau-agust%C3%ADn-granell-6420a5139/) & Team Help Experience (vinted.com): "Scaling Support: How Vinted Manages Tens of Thousands of Tickets Every Day" * [Yam Marcovitz](https://www.linkedin.com/in/ACoAAAbVVAwBOgouy-uT1QB1ixhqrafAv1kNxQk) (parlant.io) "Building consistently aligned agents with Parlant" * [Richard Lohwasser](https://www.linkedin.com/in/ACoAABRCCmYBD9PS9O73AjQ244LC4Gc_NMUcnsY) (enneo.ai): "Applying AI across all channels in real-life customer service at scale: What works, what doesn't, and where we're heading to?" *Just a quick reminder: if you'd like to take the stage and speak at a future Berlin Tech Leads meetup, feel free to drop a message to one of the organisers.*

**A place to meet sound, without maps** Facilitated by **Vesti Gium (they/them)** Everyone enters as they are. No score. No threshold of skill. We follow the room, moment by moment— listening, nudging, letting the music find itself. A breath, a shoelace, a laugh, a footstep— each carries weight. Silence is welcomed; noise is celebrated. There are no wrong directions here. We practise a listening that reaches outward and inward: to ourselves, to one another, to the space we shape together. That is where the music begins. * 🌀 Bring a voice, an object, an instrument, a movement—or nothing at all. * ✨ **Priority given to FLINTA folks and people with migration backgrounds.** * 🎧 No experience needed. Curiosity is enough. * 📍 Berlin – \[theodorstraße 5,12099] * 🗓 Every Wednesday 17: 30 * 📬 DM or email **[vestigium.impro@gmail.com](mailto:vestigium.impro@gmail.com)** to join Come make sound—come be heard.

## Hispanic Startups Berlin is back — and we’re joining forces with Nova After a long pause, **Hispanic Startups Berlin is back** with a new afterwork meetup — and this time we’re doing it together with **Nova**, the global community for high-performing professionals. For this May edition, we’ll meet at **BrewDog Mitte** for a relaxed evening of drinks, conversations, and new connections with people from the Hispanic startup, tech, business, and innovation ecosystem in Berlin. Whether you’re a founder, marketer, operator, product person, investor, freelancer, student, or simply curious about the startup scene, this is a great opportunity to reconnect with the community and meet new people in an informal setting. We’ll keep it simple: good drinks, good conversations, and a room full of interesting people. **Date:** 20/05 **Location:** BrewDog Mitte **Format:** Informal afterwork drinks **In collaboration with:** Nova Come join us, bring a friend, and help us bring Hispanic Startups Berlin back to life.

Bienvenue à sur le formulaire d'inscription en ligne de *En Scène*, un atelier annuel de théâtre en français à Berlin. Avec ***En Scène***, préparez-vous à monter un spectacle et à créer en collectif des beaux souvenirs. Nous vous invitons à explorer les différentes techniques théâtrales dans un cadre ludique et bienveillant. Que vous soyez un·e amateur·rice passionné·e ou que vous découvriez le théâtre pour la première fois, la comédienne Anais Caillaud vous accompagnera tout au long de la saison. Rejoignez-nous et laissez libre cours à votre créativité. Niveau Requis en français : B2 **Prix normal** : 731€ **Réduit :** Pour les étudiants, les personnes à revenus faibles ou en recherche d'emploi, sous présentation d'un justificatif, 602 € **Inscription en cours d'année** : Prix recalculés en fonction des séances restantes Inscription sur ce lien : https://widgets.yolawo.de/w/0/bookables/68679f85ac526b42f55d9189 Pour tout autre question, veuillez contactez : anais.caillaud@coursetjardins.org Amicalement, L'équipe *En Scène* \*\*\*\*\*\*\*\*\*\*\*\*\*\*\* Willkommen beim Online-Anmeldeformular für *En Scène*, einem jährlichen Theaterworkshop in französischer Sprache. Mit ***En Scène*** und bereiten Sie sich darauf vor, eine Aufführung zu organisieren und unvergessliche Erinnerungen zu schaffen. Wir laden Sie dazu ein, die verschiedenen Theatertechniken in einem spielerischen und wohlwollenden Rahmen zu erkunden. Ob Sie ein begeisterter Amateur sind oder das Theater zum ersten Mal entdecken, die Schauspielerin Anais Caillaud wird Sie während der gesamten Saison begleiten. Die Saison wird mit einer Aufführung abgeschlossen. Machen Sie mit und lassen Sie Ihrer Kreativität freien Lauf. Kontakt : anais.caillaud@coursetjardins.org Erforderliches Sprachniveau in Französisch: B2 **Normalpreis** : Ganz Jahre 731€ **Ermäßigt :** Gilt für Studierende, Menschen mit geringem Einkommen und Arbeitssuchende – Nachweis erforderlich: 602 € **Anmeldung während des Jahres** : Preis neu berechnet entsprechend der verbleibenden Sitzungen Anmeldung here : https://widgets.yolawo.de/w/0/bookables/68679f85ac526b42f55d9189 Mit freundlichen Grüßen, Das *En Scène* Team

**Are you an angel investor or an institutional investor?** Join us for **Angels & Beers** — a relaxed, no-pitch evening dedicated to connecting current and future angel investors in the Berlin community. ​​ This edition is organised together with Start-Up investment Accelerator, Leapfunder, and Startups. Berlin. **RSVP on** - [https://luma.com/vg6ycz5r](https://luma.com/vg6ycz5r) **Flock and Startups. Berlin** is the largest startup network in Berlin. Powered by the [Flock](https://joinaflock.com/) team, it brings together founders and investors for bi-weekly networking events. ​​**Startup Investor Accelerator**, by Mossy Ventures, helps build stronger, more investable startups while growing the next generation of angel investors within local ecosystems through hands-on learning and real investment experience. Their 3-month program brings together aspiring investors to evaluate real startups, conduct due diligence, and make a group investment, all while gaining practical insights into early-stage investing. ​​**Leapfunder** is a European platform that connects startups with early-stage angel investors through a simple, standardized investment structure. It allows investors to easily diversify their portfolio, support promising startups from the ground up, and benefit from improved access, transparency, and seamless cross-border investing across Europe. ​​​ This gathering is **exclusively for individuals who are actively investing in startups**. Whether you're just getting started or already have a portfolio, it's a chance to share experiences, exchange insights, and grow your network — all in an informal setting over a drink. ​​​Not sure if you fit the profile? Reach out — or drop by and let's talk. **Please note: this is for investors only, and you must RSVP on** [https://luma.com/vg6ycz5r](https://luma.com/vg6ycz5r)

Join us on Wednesdays at 19:00 for **The Greatest Story**, a Bible study series that explores the big story of Scripture, tracing God’s promises to Israel and their fulfillment in the life, death, and resurrection of Jesus Christ, while helping participants connect that story with their own lives.

**Register on the [343 Labs website](https://343labs.de/events/ableton-user-group-berlin-8/) to reserve your seat!** Berlin Ableton User Group is back! This meetup is open to producers, songwriters, DJs, and musicians of all types and proficiency levels who use Ableton and are looking to exchange ideas, network, meet like-minded producers, and learn new tips and tricks from our presenters and fellow participants. This month, 343 Labs instructor Alex Iso will lead a track feedback session. Producers of all skill levels are invited to attend and share their music, both finished tracks and works-in-progress. Peers and experienced mentors will offer each participant constructive feedback aimed at helping you improve your track; from songwriting to arrangement to sound design to mixing. Register now on the [343 Labs website](https://343labs.de/events/ableton-user-group-berlin-8/) and **bring your track on the day of the event** (mp3 file, email link, private Soundcloud). The time slots to play your music and receive feedback will be on a first-come, first-served basis, so arrive on time or early on the day of the event in order to participate.

Bringt gute Laune, schönes Wetter und Interesse mit. Wir treffen uns je nach Tour an unterschiedlichen Orten. Am 1. April 2018 um 15 Uhr gehts los am Eingang zur Akademie der Künste am Pariser Platz neben dem Brandenburger Tor.

✨ Women in Agile Berlin Event ✨ Deep Work, Real Impact – Reclaiming Focus in a World of Endless Tasks Somewhere, not that far away, a talented woman is not struggling because she lacks skill, ambition, or drive… …but because her day is filled with everything except the work that truly matters. Admin. Coordination. Emotional labor. The invisible glue that keeps everything running, but slowly pulls focus away from real impact. Have you ever ended a full day and wondered: 👉 What did I actually move forward today? 👉 Why does being “busy” not feel meaningful? 👉 When was the last time I worked with real, uninterrupted focus? The idea that some people are “natural multitaskers” sounds like praise, but in reality, it often hides a system that rewards constant availability over meaningful contribution. At our next Women in Agile Berlin event, Saskia Ruschke will explore why deep, focused work is one of the most powerful, and most underprotected, resources we have. ✨ Together, we will explore: • Why constant task switching drains more than just time • How invisible work quietly takes over our days • What it really takes to protect focus in modern work environments • Practical ways to create space for deep work again 👉 What would change if your focus was truly protected? 👉 What kind of impact could you create then? Join us for an evening of reflection, practical tools, and honest conversation. #deepwork #impact #focus #meetup #agile #scrum #meetupberlin #womeninagile #womeninagileberlin

Hi lovely people, Saturday the 23. of May is our 2nd outdoor Jam Session in Rehberge Park this year! Come around to chill and play with us. We have some basic instruments: drum set, bongos, congas, electric guitar, PA & mixer. Feel free to bring your own instruments and we'll plug you in! There will be cold/warm beverages and cake provided by our friend of Initiative Parkcafé Rehberge. At the Rehbergepark jams, musicians and listeners come together to float in the music. For one afternoon, the Parkcafé Rehberge will become a place for experimentation and free music-making without any barriers in a relaxed atmosphere. Over cake, coffee, and drinks, everything blends together: children, parents, music lovers, musicians, passersby, dogs, and people. We are happy to see you on Saturday ☀️🌱🎶🥁🎷🎸 Cheers, Manu (place: Google maps: parkcafe rehberge)

**Need a moment to slow down, breathe, and talk about what really matters?** You’re warmly invited to our **Soul Care Circle Picnic** – a relaxed gathering in the park where we create space for honest conversations, connection, and gentle inspiration. **🌿What to expect:** * A mindful sharing circle in small groups (max. 5–6 people) * Clear guidance and gentle moderation * Space for personal stories, thoughts, and emotions * A relaxed picnic afterwards – stay as long as you like **This circle is for you if you want to...** 🔍 Reflect on life’s deeper questions 🌱 Connect with others in a meaningful way 🌟 Feel inspired or supported during a challenging time 💖 Share from the heart and be truly heard 🌈 Explore holistic or spiritual ideas 💆‍♀️ Take care of your emotional well-being No experience needed – just come as you are. 🕒 **Schedule** * Arrival: 2:00 – 2:30 pm **(please do not come after 2.30 pm, as this disturbs the dynamics within the groups).** * Circle: 2:30 – 5:00 pm * Picnic & hangout: open end 📍 **Location:** [Click here for the exact spot on Google Maps](https://goo.gl/maps/hnLhUL4fNunPuRru7) 🎒 **Please bring:** * A blanket to sit on * Snacks & drinks to share * **A small contribution (4 €, 6 €, or 10 € – whatever feels right for you) for the organization & guidance** 💬 **Language:** English 📲 **Telegram group for updates & connection:**\*\* [Join here](https://t.me/+2SJdbZ4jcSVlZTVi) \-\-\-\-\-\- **About your host:** Hi, I’m Isabel – holistic life & mindfulness coach, and shamanic practitioner. I’ve been guiding healing circles and workshops for many years, and I’m passionate about creating spaces where people can slow down, connect, and come back to themselves. Looking forward to sharing this special time with you. 🌿 Warmly, *Isabel*

Today we are working at Moxy Ostbahnhof, a beautiful air conditioned location near Ostbahnhof with big desks, booths and available food/drinks. **Cost:** There is no payment required, but it is common courtesy to buy drinks or something from the people providing the space. If you want to chit chat with out coworkers, please check out our Telegram channel: **[https://spam-destroyer.com/check/jelly](https://spam-destroyer.com/check/jelly)** 😴 Tired of working by yourself? 🌡️ Too hot to work at home? 🍫 Do the contents of your fridge, or housework, distract you while working from home? 💻 Come join other freelancers and remote workers for coworking! ☕️ There are no membership requirements, free WiFi, some power sockets, a large desk, some affordable coffee, toasted sandwiches and drinks! ⏰ We'll be there from 11:00, but feel free to stop by any time. The venue is open in the morning too. • DO WE HAVE PERMISSION? • Yes, we have permission to use the hotel as a coworking spot. So long as we are paying customers, they are happy for us to use their location for coworking between the hours of 11:00 to 17:00. They're sometimes (but not always) quite busy and short on tables and chairs outside of those hours. • WHAT TO BRING • Whatever you need to work on your own project / tasks :) • QUESTIONS? • Join our Telegram chat group to ask any questions: [https://spam-destroyer.com/check/jelly](https://spam-destroyer.com/check/jelly) • MORE EVENTS? • To have more events, we need more organisers. If you would like to help out, please get in touch [😀](https://emojipedia.org/grinning-face/)

Welcome to Sunday Tech Coffee. This is a **networking** event for those in the tech industry in Berlin. We are usually inside and to the right. Ask the barista/bartender if you can't find us.

🧠 **Decision-Making Under Pressure (Part 2)** ​The wait is over. ​After the great response to our first session, we’re bringing it back — with new scenarios, new challenges, and even more real-time decision-making. ​This is not a typical event. It’s an **interactive business simulation**, where you step into the role of a founder and face real-world startup situations under pressure. ​You’ll work in small teams, analyze scenarios, make decisions within limited time, and present your approach — just like in real life. *** # ​💡 What to Expect ​🔹 Work in teams 🔹 Solve realistic startup scenarios 🔹 Make decisions under time pressure 🔹 Present your strategy 🔹 Receive feedback and different perspectives ​Each round becomes more challenging, pushing you to think faster, communicate clearly, and act with confidence. *** # ​🎯 Why Join ​Because building a startup is a series of decisions — and the ability to make them under pressure is what makes the difference. ​Whether you’re a founder, aspiring entrepreneur, or simply curious, this session will challenge you to think critically and act decisively. *** # ​Event Details ​📅 **May 24, 2026** ⏰ **13:00 – 15:30** 📍 **The Social Hub** See you there! Check out our websites: Company-[Datenstrom-3ag.com](https://datenstrom-3ag.com/?utm_source=luma) Application-[Growfirma.com](https://growfirma.com/?utm_source=luma)

**Important time note:** Please plan on arriving between 5:30 and 6:00 as the elevators lock after 6 and you'll need to message us and we'll need to come get you. The building address is 4450 Bridge Park The entrance is 6620 Mooney St, Suite 400 You will need to scan your ID at the door to get a visitor badge. **Abstract** TBD **YouTube Link** TBD

Rev. Steven Clevenger is an ordained spiritualist minister with over 40 years experience as a Spiritual Healer, Clairvoyant and Spiritual Teacher, educated and trained at the White Lily Chapel. Rev. Siobhan Wolf Shaffer is an ordained spiritualist minister and certified medium and healer with over 20 years experience. She began her development in 1988 in Pennsylvania and continued when she moved to Ohio in 1998 where she studied at Rays of Lights Church with Rev. Steven Clevenger. Our full worship services consist of an inspirational lecture, healing meditation, and messages from the spirit world that serve to demonstrate evidence of eternal life. Please visit our Official Church Website (http://raysoflightchurch.com) for more information.

To secure your spot please register on the official registration site here --> [https://www.eventbrite.com/e/building-opportunities-government-contracting-construction-panel-tickets-1988031527816](https://www.eventbrite.com/e/building-opportunities-government-contracting-construction-panel-tickets-1988031527816) Part of the Pathways to Procurement series. Hear from construction and government leaders, followed by networking. Join us for an engaging panel discussion designed to connect businesses within the construction and government ecosystem. We're bringing together experienced professionals from local government, construction, and related industries to share insights on upcoming projects, procurement processes, and what businesses need to know to successfully engage in public-sector opportunities. Panelists will discuss trends, expectations, and real-world considerations when working with government entities. Following the panel conversation, attendees will have the opportunity to **network with panelists and fellow business owners**, build relationships, and continue the discussion in a relaxed setting with light food and refreshments. **Event Highlights** * Networking * Light food and drinks * Panel Discussion: Expert guidance on upcoming city projects and opportunities Whether you are actively pursuing government contracts or looking to better understand the landscape, this event offers valuable perspectives and meaningful connections.

Main Library, Meeting Room 2B Join us for a welcoming evening of reflection, gentle music, and meaningful conversation. We’ll begin with a short grounding moment, followed by a brief reading from spiritual or philosophical traditions, and an open reflection circle where participants can share (or simply listen). Libera Animae is an interfaith community focused on inner growth, creativity, and authentic connection. All backgrounds are welcome.

Bring your business cards and network in person with other business professionals! Gold Star Referral Clubs is one of the most established professional networking organizations in the country, with multiple groups in central Ohio. Join us!

It’s time to take control of your mental health. How do you get rid of stress, anxiety and uncertainty? These emotions are buried deep in your reactive mind. Find out what the reactive mind is, and in the process find yourself. Here is the secret of being positive and free: Thinking positively is not enough. You also have to get rid of the negative thinking. Your mind is like a garden. You can plant many beautiful flowers in it, but if you don't get rid of the weeds when you plant your flowers, the weeds will soon take over the whole garden. A positive thought is like a flower in your mental garden, and a negative thought is like a weed. You cannot expect to have a positive mindset if you continue to have negative thoughts dwelling and growing there. So, how do you get rid of the negative thoughts? That's what this Meetup is all about. Attend this local meeting and find out! The Meetup event will be led by a consultant who had helped many people live happier in life. Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there. This group is created by the Dianetics & Scientology life improvement center.

NFT's are here to stay folks! This is a group for like minded people interested in understanding, leveraging, using, creating for, profiting from, trading too i suppose, NFT's.. everything around them, complexity, fear and exploits, best practices and more. **PLUS** This group will talk AI ART tools, techniques, artists, video, audio, prototypes and more in the AI assisted production space- ART specifically, but we can get into any aspect of some of the cooler things happening in AI in general.