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Discover how complexity science can unlock better ways to navigate organizational and societal change — in this experiential, virtual “Design And…” session led by strategic designer and educator Ana Isabel Palacios.

Through presentation and conversation we'll explore:

  • What complexity science is, and why it matters in organizational contexts
  • A set of core complexity principles that help us see organizations as dynamic, adaptive systems
  • How these principles can offer new ways of thinking when traditional, linear approaches fall short
  • A chance to reflect and connect with peers in small-group breakout rooms

Agenda

  • Welcoming and kickoff
  • Principles of Complexity Science presentation from Ana
  • Reflection, discussion, and Q&A
  • Closing thanks

About Ana Isabel Palacios
Ana is a strategic designer with master’s degrees in Service Design and Sustainability. She led the Medellín Smart City program and later worked in New York as a Design Lead guiding service innovation across industries. Today, she is a Senior Program Manager at Navicet and teaches postgraduate courses in service design, innovation, and sustainability. Ana’s work is grounded in curiosity, adaptability, and a deep commitment to making design methods approachable and actionable in complex environments.

Whether you're a designer, strategist, or change leader, this session will help you expand how you make sense of complexity and take confident action in uncertain environments.

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Please RSVP to this event as (virtual) space will be limited. If you can no longer make the event please update your RSVP status so that someone else can attend in your place.

Thanks to our sponsor Navicet www.navicet.com

Organization Development
Organizational Change Management
Design Thinking
Service Design
Social Innovation

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