Not a Guinea Pig: Building Trust in User Interviews Through Research Ethics

When it comes to human-centered design, understanding human factors is not enough. We must also consider the impact of our research on the people who give us insights. Rather than treating them like guinea pigs, applying human-centered design principles can put our research participants at ease.

In January's meetup, UX designer and researcher Kelly Tsao will discuss guidelines for building participant trust. She’ll share the essential parts of a research-ethics script, how to break down common misunderstandings about research, and provide attendees with a chance to practice the intangible aspects of user research, such as tone and body language.

By attending this meetup, you’ll have an overview of research ethics in practice, and some hands-on experience with addressing common worries of research participants.

AGENDA
6:00-6:30 - Networking
6:30-7:30 - Presentation and facilitation
7:30-8:00 - Wrap-up

WHO SHOULD ATTEND
This talk is for people who are curious about research ethics, but who have not had much experience or support from their organization to build them into research plans.

ABOUT THE SPEAKER
Kelly Tsao is a UX designer and researcher working at Fjord, where she uses methods across UX design, service design, and facilitation to reveal the human side of government challenges. Her research practice spans the entire design cycle, from discovery to testing.

OTHER THINGS OF NOTE
We never want money to be the reason you can’t attend Design Research DC. If you truly cannot afford a ticket, email andrew@userfriendlest.com and we’ll get you in — no questions asked.

All attendees are expected to adhere to our code of conduct: https://goo.gl/Q2WaHd

We’re at a new venue! Please note the address. Thank you to Pivotal for hosting us!