How to Handle Silence and Nervous Participants during Research (Danielle Green)

We've all been on user interviews where things get awkward, Danielle is here to help! She's going to teach us some pro tips that will help alleviate nervousness from your interview participants and some techniques that will allow you benefit from the silence.

Danielle Green is the User Research Manager at Jane. She has 4 years of experience as a UX researcher. Danielle has been involved in many types of businesses and projects, including: start ups, enterprise B2B, B2C, SaaS, physical products, and digital products. Before researching users in the business world, she conducted cognitive research in the fields of neuroscience and psychology.