[HYBRID] Full Service Ownership & The Lifecycle of a Service
Details
🙇 Thorsten Besse [PagerDuty] will give us a talk about ownership and service lifecycle.
📹 It will be a hybrid meetup. So pls answer during RSVP if you plan to be on-site. That'll help us a lot with planning the snacks, etc. 🙏
The link with the video call will be announced on the meetup day.
Agenda ⏰
* 1800 - Open Doors [Networking, drinks & snacks]
* 1900 - Talk from Thorsten [afterwards Q&A]
* 2000 - After talk networking
Abstract 📃
Services are the backbone of our systems. They are the pieces that make up our businesses—whether they are literal microservices or functional components of a traditional application, we can’t do the computer thing without services.
When it comes to a service in your company or organization, who’s responsible for it? The cast of characters involved in the lifecycle of a service is more than just software engineers. It can include program managers, product owners, sustainability teams (SREs/operations engineers), and business stakeholders, just to name a few.
Topics covered in this talk include:
- Defining what a service means to you and your organization
- Roles in service ownership
- What are you observing about your service?
- How you want a team to respond to a service outage or incident
- Managing your service in production
- Tuning your service
- Understanding how the service impacts the business
