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*In-person* Contact Centres - Past, Present, & Future

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Hosted By
Mica B.
*In-person* Contact Centres - Past, Present, & Future

Details

Talk;

Contact centres have long been a key part of businesses. This talk is a journey of how call centres became contact centres and with GenAI being everywhere (pretty much!), what does the future look like?

  • Agenda;
    18:30; Doors Open
    18:45; Speaker delivers talk
    19:30; Pizza and catch up
    20:30; Doors close

PLEASE NOTE- THERE HAS BEEN A VENUE CHANGE TO BJSS.

The address that you need to go to now is; Fothergill House, 16 King St, Nottingham NG1 2AS.

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bjss Nottingham
16 king Street, ng1 2as · Nottingham