The Skill No One Teaches You: How to Hold Your Ground and Keep the Client

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Talk:
The Skill No One Teaches You:
How to Hold Your Ground and Keep the Client

Talk Overview

Most professionals are good at what they do and where they lose ground
is in the conversations that surround it.

The moment a client pushes back on a price. The point at which a project
slowly increases in scope. The request they know they should decline but
somehow agree to anyway.

This is a practical, sixty-minute session for entrepreneurs, founders and
professionals who are ready to start communicating with the authority
their expertise deserves and stop giving their work away.

You will leave with an understanding of why avoiding difficult
conversations costs more than having them, a simple framework for
setting and resetting expectations and the language to say no, in a way
that helps build trusted client relationships.

No jargon. No scripts. Just honest, practical tools you can use the next
day.

Facilitated by Phil Bush, founder of The Inspired Solution.

About our Speaker: Phil Bush

Phil Bush has spent over twenty years in rooms where people are
supposed to be communicating but often aren't.

He works with leaders and teams across financial services, technology
and airlines. His style is relaxed, straightforward, practical and entirely
jargon-free.

Phil is the founder of The Inspired Solution and, when he isn't in Lisbon,
you'll find him running workshops and training programmes in the UK,
Australia and Europe.

He's running this session because he genuinely believes most
communication problems are solvable - often quickly and with the right
conversation.

On his days off, he's usually drinking Portuguese wine in the Sintra
countryside with his family.

Sponsors:

LACS: https://www.lacs.pt

If you have any questions, feel free to contact us.
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