Build Less. Deliver More. AI, Customer Experience & Test Management

We’ll open the doors at 5:30 PM and close them at 5:45 PM. ⚠️ Please remember to confirm your attendance by RSVPing using the link
https://www.linkedin.com/events/7490039722266927104?viewAsMember=true

# Build Less. Deliver More. AI, Customer Experience & Test Management

Join the Atlassian Community Dublin for another evening of learning, networking, and connecting with other Atlassian users and professionals.
This September, we’ll have speakers from Adaptavist, Appsvio, VMotion, and WiQU, with four different sessions covering test management, customer satisfaction, Jira configuration, and Atlassian AI.

## 📅 Event Details

Date: Thursday, 3 September 2026
Time: 5:30 PM – 8:30 PM
Venue: TCube Coworking
Location: 1 O'Connell Street Lower, Dublin 1, D01 TX31

## Sessions

### 🧪 The Parts of Test Management Nobody Builds Themselves

Presented by Dominik Patrzek & Sebastian Kulessa, Appsvio
Many teams start with spreadsheets, Jira custom fields, and automation to manage testing. This can work well at the beginning, but as teams grow, things like permissions, traceability, reporting, and maintenance can become more difficult.
Appsvio will talk about the pros and cons of building your own solution versus using a dedicated test management tool, and share some practical examples of when it might be time to make the switch.

### 📊 Beyond Customer Satisfaction Scores – A Look at Some of the Techniques to Get Behind the Numbers

Presented by Phill Fox, Adaptavist
Customer satisfaction scores can be useful, but there’s often much more behind the numbers. Phill will look at some of the techniques teams can use to better understand their results and what their customers are really telling them.

### ⚙️ Everything Else Ships Through a Pipeline. Why Not Jira Config?

Kevin O'Shaughnessy, VMotion
If you’ve ever changed a Jira workflow, permission scheme, custom field, or automation rule in one environment and then had to make sure it matched somewhere else, this session is for you.
Kevin will explore how Jira configuration is moved between environments today, what Atlassian and the Marketplace have built around it — including Sandbox Configuration Deployment — and what a proper change-management pipeline for Jira configuration could look like.

### 🤖 Atlassian AI: Two Years Later – Expectations vs Reality

Presented by Frank Lapa, WiQU
It’s been almost two years since Atlassian introduced AI across its products. So, what has actually changed?
Frank will share real-world experiences, customer adoption patterns, lessons learned, and examples of where Atlassian Intelligence is bringing real value – as well as where expectations haven’t quite matched reality.

## 🎤 Speakers

Phill Fox – Senior Principal Technical and Customer Strategist at Adaptavist
Sebastian Kulessa – Mid Full-stack Developer at Appsvio
Dominik Patrzek – Full-stack Developer at Appsvio
Kevin O'Shaughnessy, VMotion
Frank Lapa – Atlassian Enterprise Advisor at WiQU

## 🤝 What to Expect

Four interesting sessions, live Q&A, and plenty of time to meet and chat with other members of the Dublin Atlassian community — plus pizza, drinks, community swag, and a few surprises!
Whether you're working with Jira, JSM, Confluence, Atlassian AI, test management, customer experience, or managing Jira across multiple environments, there’ll be something for you. Everyone is welcome.

## 🎟️ Join Us

Attendance is free, but places are limited.
Come along to learn something new, exchange ideas with other Atlassian professionals, and enjoy a relaxed evening with the community.
We look forward to seeing you very soon! 🎉