Applying trauma informed principles to content design

Applying trauma informed principles to content design.

Stress, anxiety, and trauma make it harder to understand and process information. But when we’re experiencing them, we often need information to help us navigate our choices. As content designers, are we considering the impact of stress and trauma on our users? And what can we do to support them? Hear from Rachel Edwards, author and senior content designer at Content Design London, who will work through 6 trauma-informed principles and look at how to apply them to your content design work.

Rachel Edwards, Content Design London

Rachel Edwards is a senior content designer and author, interested in helping people access information and participate in decisions that affect them. An expert in applying trauma-informed practice, Rachel specialises in using content design to help people understand policy, services, and their rights. She has worked extensively in parliament and government, as well as for private sector clients. Rachel is the co-author of Content Design, second edition with Sarah Winters and the editor of and contributor to Designed with Care: Creating trauma-informed content.