Name: Service Design in Context
Start: 2017-11-13T17:30:00-05:00
End: 2017-11-13T19:00:00-05:00
Location: Highmark Offices

We're back at Highmark for our November meeting. Join us as Jean-Marie Sloat introduces us to the concept of Service Design.

Exploring the elements of service design, and what it looks like in practice, and practical ways to apply it to your work.

Service design combines the disciplines of

• Systems Thinking
• Design Research
• Business Modeling & Strategy
• Prototyping
• Multi-disciplinary
• Design
• Facilitation
• Visual Design

Sound familiar?

Agenda:

5:30 Doors open. We'll have light dinner and introductions.
6:00 Meeting Starts
6:15 Presentation Starts
7:30 Close Meeting

Mathew McConnell

Donna W

Joe OKeeffe

Michele P

Carol Drew

Pittsburgh Business Analysts

Technology

Software Development

Software QA and Testing

Business Process Management

Requirements Management

IIBA

Certified Business Analysis Professional (CBAP)

Business Analysis

Agile and Scrum

CCBA

BABOK

Service Design in Context

Highmark Offices

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Pittsburgh Business Analysts

Service Design in Context

Pittsburgh Business Analysts

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