Skill-up Session: Google Looker Studio for CSMs

What Is This Session About?
Are you a Customer Success professional (or an aspiring one) looking to get more out of your data? Join us for a hands-on session where we’ll dive into Google Looker Studio (formerly Google Data Studio) and learn how to turn data into actionable insights. This session will cover essential skills and practical use cases that will help you enhance your customer success strategies and advance your career.

What You Will Learn?

• Google Data/Looker Studio Basics: Get comfortable with logging in, navigating the interface, and understanding the basics.
• See The Practical Use Cases:
• Tracking Renewals: a dashboard to keep track of upcoming renewals and engage proactively.
• Identifying Ideal Customer Profile: Figure out your company's ICP.
• Quick QBR Charts: Make simple, insightful charts for your Quarterly Business Reviews.
• Use Google Geo Maps to plan your customer trips efficiently.

Session Format:

• Interactive Demonstrations: Step-by-step on using Google Data Studio to solve real-world CSM challenges.
• Hands-On Practice: Opportunities to create your own reports and visualizations.
• Q&A

Don't miss this opportunity to transform your data into actionable insights and take your customer success strategies to the next level with Google Looker Studio!