Elastic Meetup at HR Block + Elastic{ON} 2017 Recap

Join us for our next meetup in Kansas City!

Agenda:

3:00pm: Doors Open

3:10pm: H&R Block use case by Christopher Ginn, Principal Software Engineer

3:30pm: Cerner use case by Chris Lyons, Senior Technical Project Manager

4:00pm: Elastic{ON} 2017 recap Stefan Stroebel - Technical Architect, Sprint

5:00pm "Cinco de Mayo" event downtown

Cerner use case:

Our Client systems generate a lot of data points explaining what they just did, what they are currently doing, and what they may be doing in the future. Analyzing this information allows us to understand behavior, user experience, and disruptions. Those disruptions generate data in our incident management systems where we track the impact and actions taken to resolve. Currently to make use of all of this data we have to perform a lot of repeat manual effort and leverage multiple systems to paint a picture. How can we cost effectively capture this information, normalize it, perform searches on it, learn from it, all in near real-time; helping to reduce the overhead of Problem Management, Root Cause Analysis, Thresholding, and even workflow adoption.

In this talk we will introduce the audience to the Elastic Stack (Elasticsearch, Logstash, Kibana, and Beats) a group of open source technologies brought together to help fight the data battles of the future, making the above a reality. Our discussion will focus on how we are ingesting all of our Client ibus systems pulling in logs, metrics, packet data, and using these data points to improve support. We’ll also venture into the realm of text mining with a sprinkle of NLP as we ingest incident tickets, normalize the data, search for relationships between them, and identify Problems.IT as the Transmission of the Sprint Business Engine

Chris Lyons, Cerner, graduated from the University of Iowa in 2005 and started my career at Cerner as a Solution Delivery Consultant working on Cerner Millennium. I moved to the systems side in 2007 managing our remote hosted Client systems with a focus on Windows and Citrix environments. After a few years I made my way into Project Management were I helped support our Client RHO relationships before making a jump to the Immediate Response Center, beginning my journey into surveillance. This is where I discovered the Elastic technologies and never looked back. Our primary surveillance focus centers around the iBus architecture (Medical Device Bus) and is currently branching out as we learn the true power of Elastic.