Join us for an inspiring evening with Nesrine Changuel - international speaker, trainer and author of Product Delight - as she shares the ideas behind her new book and experience from Google Chrome, Google Meet, Spotify, and Skype, on what it truly takes to build products people love.
Too many products compete only on features and functionality. But customers don't just buy and use products - they form emotional connections with them. In this talk, Nesrine will explore why delight is the secret ingredient that separates good products from great ones, and how you can start designing for it.
You'll walk away with:
- A fresh perspective on why emotional connection drives customer loyalty and advocacy
- Nesrine's practical frameworks for designing experiences that resonate - including her Delight Grid
- Real-world examples of companies that win by standing out emotionally
- Actionable ways to apply these lessons to your own product strategy and roadmap
As a speaker, Nesrine strikes a balance between inspiration and practical information, blending expertise and humour into engaging, actionable talks - and this evening will be no different.
🎁 Book Giveaway We'll also be giving away free copies of Product Delight on the night to some attendees — don't miss your chance to take one home!
