**REGISTRATION REQUIRED**
**[Webinar] From 1★ to Growth**
*Practical tools for scale-up founders to turn reviews into revenue*
Negative reviews are not the end of the story — if you know how to listen, analyze, and act, they can become a powerful driver for customer retention, new acquisition, and sustainable growth.

In this webinar, you’ll learn how to turn bad ratings and feedback — from Trustpilot, Google, Facebook, App Store, e-commerce platforms, Google Play, and niche review sites — into a real competitive edge for your business.

## Event Details

📅 **Date & Time:** Thursday, October 9th, 2025
**🕔 5:00 – 6:00 PM \(GMT\+7\) \| 12:00 – 1:00 PM \(CET\)**
💻 **Format:** Online via Zoom
🎁 **Bonus:** Ready-to-use report templates & visual dashboards

**Agenda:**

* The 3 most common mistakes founders make when handling customer feedback
* A practical framework to turn complaints into sales opportunities
* Real case studies from fast-growing SMEs who flipped bad reviews into growth
* Live Q&A: your own feedback scenarios discussed and solved

**Register**: https://shorturl.at/i0Axh

**Special Perks**

* Guidebook: *5 Steps to Analyze Complaints & Feedback for Sales Growth*
* Excel templates with ready-made Pareto charts to uncover insights instantly
* Free 20-minute 1:1 consultation for the first 5 registrants

Inquiries: [mkt@sospgroup.com](mailto:mkt@sospgroup.com) (Coco)

Harley

VRF  (Vietnam Retail & F&B) 

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[Webinar] From 1★ to Growth: Practical tools for scale-up founders

VRF (Vietnam Retail & F&B)

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