Florida ITSM Insights Meetups

Your IT team keeps fixing the same things. This session is about breaking that cycle.

Join us in downtown Fort Myers for a free, no-pitch ITSM practitioner meetup. This is the kickoff session for Southwest Florida.

This month's session: Tickets Flow. Nothing Changes.
A 35-minute deep dive into ITIL 4's Continual Improvement practice — why IT teams stay stuck in firefighting mode, and the practical framework that actually breaks the loop.

What you'll walk away with:

• A method to find your highest-leverage improvement opportunity
• A CI register you can start in a spreadsheet Monday morning
• Three metrics you can pull from your existing ticketing system today

The evening:

• 5:30 PM — Doors open, casual networking
• 6:00 PM — Practitioner session (35 min)
• 6:35 PM — Open discussion and takeaways
• 6:55 PM — Wrap

Who this is for:
IT directors, service desk leads, ITSM managers, VPs of IT, MSP owners — anyone responsible for making IT deliver more value. All experience levels welcome. No ITIL certification required.

No vendor pitches. No certification hard-sells. No slide decks full of theory.

Space is limited to 12. Register at fortmyersitsm.com to secure your spot — venue address and details are sent in your confirmation email.

Your IT team keeps fixing the same things. This session is about breaking that cycle.

Join us in downtown Sarasota for a free, no-pitch ITSM practitioner meetup over lunch. This is the kickoff session for the Sarasota area.

This month's session: Tickets Flow. Nothing Changes.
A 35-minute deep dive into ITIL 4's Continual Improvement practice — why IT teams stay stuck in firefighting mode, and the practical framework that actually breaks the loop.

What you'll walk away with:

• A method to find your highest-leverage improvement opportunity
• A CI register you can start in a spreadsheet Monday morning
• Three metrics you can pull from your existing ticketing system today

The afternoon:

• 11:30 AM — Doors open, casual networking
• 12:00 PM — Practitioner session (35 min)
• 12:35 PM — Open discussion and takeaways
• 12:55 PM — Wrap

Who this is for:
IT directors, service desk leads, ITSM managers, VPs of IT, MSP owners — anyone responsible for making IT deliver more value. All experience levels welcome. No ITIL certification required.

No vendor pitches. No certification hard-sells. No slide decks full of theory.

Space is limited to 25.
Register at sarasotaitsm.com to secure your spot — venue address and details are sent in your confirmation email.

Your IT team keeps fixing the same things. This session is about breaking that cycle.

Join us in downtown Tampa for a free, no-pitch ITSM practitioner meetup. This is the kickoff session for the Tampa Bay area.

This month's session: Tickets Flow. Nothing Changes.
A 35-minute deep dive into ITIL 4's Continual Improvement practice — why IT teams stay stuck in firefighting mode, and the practical framework that actually breaks the loop.

What you'll walk away with:

• A method to find your highest-leverage improvement opportunity
• A CI register you can start in a spreadsheet Monday morning
• Three metrics you can pull from your existing ticketing system today

The evening:

• 5:30 PM — Doors open, casual networking
• 6:00 PM — Practitioner session (35 min)
• 6:35 PM — Open discussion and takeaways
• 6:55 PM — Wrap

Who this is for:
IT directors, service desk leads, ITSM managers, VPs of IT, MSP owners — anyone responsible for making IT deliver more value. All experience levels welcome. No ITIL certification required.

No vendor pitches. No certification hard-sells. No slide decks full of theory.

Space is limited to 12. Register at tampaitsm.com to secure your spot — venue address and details are sent in your confirmation email.

Your IT team keeps fixing the same things. This session is about breaking that cycle.

Join us in the Orlando area for a free, no-pitch ITSM practitioner meetup. This is the kickoff session for Central Florida.

This month's session: Tickets Flow. Nothing Changes.
A 35-minute deep dive into ITIL 4's Continual Improvement practice — why IT teams stay stuck in firefighting mode, and the practical framework that actually breaks the loop.

What you'll walk away with:

• A method to find your highest-leverage improvement opportunity
• A CI register you can start in a spreadsheet Monday morning
• Three metrics you can pull from your existing ticketing system today

The evening:

• 5:30 PM — Doors open, casual networking
• 6:00 PM — Practitioner session (35 min)
• 6:35 PM — Open discussion and takeaways
• 6:55 PM — Wrap

Who this is for:
IT directors, service desk leads, ITSM managers, VPs of IT, MSP owners — anyone responsible for making IT deliver more value. All experience levels welcome. No ITIL certification required.

No vendor pitches. No certification hard-sells. No slide decks full of theory.

Space is limited to 30. Register at orlandoitsm.com to secure your spot — venue address and details are sent in your confirmation email.