AWS Meetup - Enhance Customer Experience (CC) & Level-up your AWS CDK Constructs

Hello AWS UG Frankfurt fellows!

🎉 Wishing you all a very Happy New Year! 🎉
We’re kicking off the year with an exciting first meetup featuring two amazing talks by none other than your very own User Group Leads! 🚀✨
Don’t miss out—let’s make this the start of an incredible year together!

Don't miss it! Join us for a great evening packed with 2 awesome talks.
Agenda 📆

• Doors open: 18:30
• Pizza, drinks & networking: 18:30-19:00
• Talks: 19:00-20:30
• Networking & discussions: 20:30-21:30

Welcome and Networking 🤝

• Join us for some pre-event networking.
• Enjoy pizza 🍕 and refreshments while get-to-know fellow AWS enthusiasts.
• Kick off the meetup with a warm welcome and a brief introduction to the evening's exciting agenda.

Talk 1 will be in English & Level 200
Enhancing Customer Experience using Amazon Connect and Amazon Q

• Description: This topic focuses on leveraging Amazon Connect, AWS's cloud-based contact center solution, and Amazon Q, an advanced AI-driven customer interaction tool, to transform customer experience across Industries. The discussion will explore how these technologies can streamline communication, personalise interactions, and improve service efficiency. Key areas include integrating AI-powered automation, enabling real-time insights, and delivering seamless omnichannel support, ultimately driving customer satisfaction.
• Speakers: Shubhangi Soni (Industry Lead at Accenture)

Talk 2 will be in English & Level 200
Level Up Your AWS CDK Constructs: Structure, Quality, Reusability, and Testing

• Description: Discover how to design constructs as modular building blocks that streamline application development and adhere to best practices. Explore the rich ecosystem of reusable constructs, including open-source libraries, to accelerate development without reinventing the wheel. Learn strategies for managing dependencies effectively, leveraging tools for automated updates to reduce manual effort and technical debt. Finally, unlock the power of CDK integration tests to validate your infrastructure changes and ensure they work seamlessly.Whether you’re a CDK novice or a seasoned pro, this talk is packed with practical strategies to help you design high-quality, reusable constructs that make your cloud infrastructure more robust and maintainable.
  In short, we’ll cover:
  • Best practices for building modular and reusable constructs.
  • The great open-source CDK libraries you can leverage today.
  • How to manage dependencies and automate updates with ease.
  • The power of CDK integration tests to validate your infrastructure like a pro.By the end of this session, you’ll have the tools and knowledge to create production-grade constructs that save time and elevate your entire development workflow.
• Speakers: Manuel Vogel (CEO & Senior Cloud Architect)

Closing Remarks 🙌
- As we conclude our meetup, we'll have some closing remarks and invite attendees to continue networking and discussions.
Important Information:

• This event is open to all AWS enthusiasts, from beginners to experts.
• Pizza and drinks will be provided to keep you fueled throughout the evening. 🍻
• Please RSVP to secure your spot.
• Don't forget to bring your questions, enthusiasm, and a willingness to learn and connect with the AWS + DevOps community.

Join us on January 29th 2025 at devoteam in Frankfurt for an evening of knowledge-sharing, networking, and delicious food.
RSVP now, and we look forward to seeing you there! 📅