Cork CS Hub: Leadership & Success in the AI Era

Join Cloudera and F5 at the Cloudera Cork Office for an evening of engaging fireside chats, career insights, and executive networking.
Whether you are navigating career growth in Customer Success, building technical teams, or adapting your leadership strategy in the era of AI, this meetup brings together regional leaders from Cloudera, F5, NetApp, and Quest to share real-world experiences.
What We Will Cover

• Career Journeys in Customer Success: Real-world paths into CS, overcoming operational challenges, and scaling customer value.
• Leader vs. Boss: Transitioning across Sales, BD, Engineering, and CS into leadership, and managing multi-disciplinary teams.
• Leadership in the AI Era: How AI is impacting team structures, operational efficiency, and leadership strategies (the good and the bad).

Session Highlights & Panels
Fireside Chat 1: Navigating & Scaling Customer Success
Theme: Career journeys, landing in CS, and operational excellence.
Panellists:
Luciana Salles– Principal Customer Success Manager @ F5
Cheryl Walsh– Customer Success Operations & Program Manager @ Cloudera
MC: Aoife Hughes

Fireside Chat 2: Leadership, Growth & AI Transformation
Theme: Leader vs. Boss, leading through change, and building teams in the age of AI.
Panelists:
Avril Cody – AI Solutions Engineering Leader (EMEA & LATAM) @ NetApp
Alan Cooney - Head of Enterprise Relationships (EMEA) at Voxxify
MC: Jamie Griffin
Event Agenda

• 05:00 PM – 06:00 PM: Check-in & Refreshments
• 06:00 PM – 06:30 PM: Fireside Chat 1: Navigating & Scaling Customer Success
• 06:30 PM – 07:00 PM: Fireside Chat 2: Leadership, Growth & AI Transformation
• 06:50 PM – 07:00 PM: Audience Q&A
• 07:00 PM – 08:30 PM: Drinks, Snacks & Community Networking 🥤🍕

Who Should Attend?
Customer Success professionals, account managers, solutions engineers, sales leaders, tech managers, and anyone interested in modern team leadership and AI adoption in business operations.
Event Details & Venue
· Date: Wednesday, September 23, 2026
· Time: 5:00 PM – 8:30 PM IST (Doors open at 5:00 PM)
· Venue: Cloudera Cork Office
· Address: Floor 5, Penrose Two, Penrose Dock, Alfred Street, Victorian Quarter, Cork, T23 YY09, Ireland
· Cost: Free (Registration required for venue access & security)

Hosts & Sponsors
Sponsor: Cloudera
Co-Hosts: Cloudera & F5