GenAI UK #16 Scaling AI Teams & Reducing Toil in Security - Incident.io

Hello and welcome to our next GenAI UK in-person event, delivered in collaboration with Data & AI Leaders.

This session brings together engineers, ML practitioners, data and platform teams, product leaders, and technologists who are building and operating generative AI systems in real-world environments, alongside senior practitioners responsible for scaling those capabilities inside organisations.

This collaborative session focuses on what happens when GenAI moves beyond experimentation, exploring how AI capabilities are built, scaled, and operated in production, and how teams reduce operational toil while maintaining security, reliability, and delivery velocity.

Our meetups are friendly, welcoming, and practitioner-led, creating space for the community to learn from real systems, real teams, and real trade-offs.

This session will include technical and experience-led talks, Q&A, and open discussion with members of the GenAI UK community.

We run:
• Online events for our UK & global audience
• In-person meetups in London

Please keep an eye on our Meetup page for future sessions.

We are delighted to host this in-person GenAI UK event in London on the 22nd of January, in collaboration with Data & AI Leaders and [Incident.io](https://incident.io/).

Speakers and Sessions:

Speaker: Dylan Ratcliffe, Founder at Overmind
Session Title: How We Detected Toil among 36,000 Changes
How much engineering effort is spent on work that doesn’t add real value? In this talk, Dylan shares how nearly 37,000 infrastructure changes were analysed to quantify toil, identify safe automation opportunities, and reduce manual effort using data-driven models and AI-supported approval workflows.

**Speaker: Rory Malcolm, Product Engineer at Incident.io**
Session Title: My first year as an AI engineer
Rory walks through Incident.io’s first year building an AI capability, covering both the technical and organisational challenges of moving from early experimentation to a team able to make meaningful progress against real AI goals.

Agenda:
18:00 — Welcome & refreshments
18:30 — Introduction - Ethan Sumner
18:35 — Dylan Ratcliffe
19:10 — Break
19:20 — Rory Malcolm
19:55 — Close & networking

We are always keen to hear from:
• Speakers — demos, applied GenAI projects, engineering deep dives
• Sponsors — support for venues, recording, accessibility or community initiatives
• Collaborators — meetups, research groups and ecosystem partners

If you’d like to speak, sponsor, or collaborate on a future session, please get in touch with Ethan Sumner via LinkedIn or Meetup.

This community forms part of the Community Stack ecosystem and follows the Community Stack Code of Conduct, helping us maintain a respectful, inclusive and welcoming environment for all attendees.

We look forward to seeing you in January, and for those planning ahead, the next GenAI UK online event takes place on the 3rd of March.