We are leaders transforming digital customer-centric strategies into execution to help our companies and people grow. We live and work in the gap between old and new, and create the healthy and creative disruption to retool our organizations from within.
In 1994, the top three paying industries in the United States were mining, manufacturing, and transportation, in 1994. That was one generation ago. 20 years later, in 2015, the top three paying industries were business and professional services, information services, and financial services. Only 20 years later.
What happened? The Internet. Before, 1994, the Internet was largely used by the US military and academia. In 20 years, the world went from a handful of websites to over a billion websites today.
Today, everyone is interconnected, smartphones are the norm, and more importantly, HOW we work has changed -- or it needs to.
For example, "Sales enablement" is one of the hottest areas in business. It’s growing at an unstoppable rate. With more than 60 percent of organizations investing in sales enablement in 2019, it’s more than a fad. It’s a strategic imperative. Why? Because HOW people work has changed -- Marketing, sales, operations, process, and technology all need to work "horizontally" across silos. It's a bellwether role for the future of work.
If you are focused on or responsible for the project, programs, or services that align or supports a customer's journey, or you responsible for moving industrialized ways of working to digital work, your organization is likely asking you to increase capacity or reduce complexity to improve the customer experience and achieve business strategies.
WELCOME to the Enablement Team: We're leaders and practitioners accelerating digital transformations.
Our members are executives, leaders, and practitioners in sales, training, HR, marketing, operations, or customer experience. We help leaders and teams make a business impact through
a) agile operational excellence,
b) team talent development,
c) workflow alignments behind critical customer interactions
d) customer experiences, journeys, and user interfaces