IBM Z Customer Council

Real Time AI Insights on z/OSPresented by Steve Warren (IBM)
The AI revolution is here, and we’ll begin our day by learning how IBM Z stands at the forefront of this transformation. We’ll start our day by exploring how AI foundations on z/OS, first introduced on z16, have been significantly enhanced on z17. Discover how to deploy AI models on z/OS and embed real-time insights directly into applications, meeting even the strictest SLAs.

How Open Telemetry Improves End-to-End Mainframe Observability
Presented by Jason Brown (IBM)Enterprises rely on observability to run smoothly and respond to issues quickly, which means gaining visibility across mainframe applications, workloads, and operations. With an open-source and vendor-neutral framework like Open Telemetry, learn how your company can implement it to improve insights, streamline operations, and achieve true end-to-end observability.

Operational Excellence: Why is it Important and What Does it Mean for Me?
Presented by Rebecca Levesque (21CS)
We’ll wrap up with Rebecca, who will explore how enterprises can build a
stronger, more resilient IT strategy. She’ll cover current compliance
mandates, emerging best practices, and how aligning resiliency efforts with
business goals can reduce risk, improve agility, and deliver measurable ROI. In this session, learn how to align the NIST Cybersecurity Framework to apply a structured approach to identifying, assessing, and mitigating risks. The framework helps organizations strengthen their cybersecurity defenses and improve their ability to detect, respond to, and recover from cyber incidents.