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Summary
Empower patients toward lasting behavior change using motivational interviewing techniques in healthcare and mental health settings.

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#### About the course:

Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

If you would like weekend training sessions, kindly reach out to us at info@mangates.com for availability and scheduling.

Course Overview
This 1 Day intensive course introduces healthcare and mental health professionals to Motivational Interviewing (MI) — a collaborative, client-centered approach to elicit and strengthen motivation for change. Through real-world examples, hands-on practice, and guided reflection, participants will learn to communicate with empathy, reduce resistance, and enhance patient adherence. Participants will leave with practical techniques they can apply immediately in clinical or counseling settings. The course also emphasizes building lasting professional-patient relationships and improving overall treatment outcomes.

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Learning Objectives
By the end of this course, you will be able to:
• Apply MI principles to improve patient motivation and engagement
• Communicate effectively using OARS techniques
• Recognize and respond to resistance with empathy
• Integrate MI into healthcare and counseling workflows
• Support sustainable patient behavior change
• Develop personalized strategies to use MI in daily practice

Target Audience
• Physicians, nurses, and therapists
• Psychologists, counsellors, and clinical social workers
• Case managers and wellness coordinators
• Health educators and behavioral health professionals

Why Choose This Course?
In today’s healthcare environment, effective communication is as important as clinical expertise. Healthcare and mental health professionals frequently face the challenge of motivating patients to make lasting behavioral changes. This course equips them with practical MI tools to foster trust, collaboration, and compliance while improving overall care outcomes.

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Want to train your entire team?
In-house sessions are available for clinics, hospitals, and wellness organizations aiming to embed a motivational communication culture across healthcare teams, enhancing patient-centered care and engagement. These customized sessions ensure every team member gains practical skills for immediate application in their daily interactions.

📧 Contact us today to schedule a customized in-house session: corporate@mangates.com

Modules
Module 1: Introduction to Motivational Interviewing
• Understand the spirit and guiding principles of MI
• Explore the concept of patient ambivalence and behavior change
• Learn how MI fits into healthcare and therapy practices
• Icebreaker Activity

Module 2: Core MI Communication Techniques
• Master open-ended questions, affirmations, reflections, and summaries (OARS)
• Apply active listening and empathy-driven dialogue
• Recognize resistance and respond effectively
• Exercise

Module 3: The Stages of Change Model
• Explore the trans theoretical model and readiness to change
• Tailor communication based on patient’s stage
• Use scaling techniques to measure motivation
• Case Study

Module 4: Eliciting and Strengthening Change Talk
• Identify and reinforce change talk
• Guide patients toward goal commitment
• Avoid common pitfalls that reduce motivation
• Role Play

Module 5: Applying MI in Clinical and Mental Health Contexts
• Integrate MI into brief consultations and therapy sessions
• Manage emotional and behavioral barriers
• Adapt MI for multidisciplinary healthcare teams
• Activity

Module 6: Overcoming Challenges and Resistance
• Handle difficult conversations with compassion
• Maintain motivation in long-term care settings
• Address relapse and recurring issues effectively
• Scenario Simulation

Module 7: Developing an MI Action Plan

• Create a personalized plan to apply MI in your practice
• Identify next steps for continuous improvement
• Commit to sustainable behavior change techniques
• Action Plan Review

FAQs

  1. Do I need prior experience with MI?
    No, this course is suitable for all experience levels.
  2. Can MI be applied to both healthcare and mental health settings?
    Yes, all examples are relevant to both sectors.
  3. Is there hands-on practice included?
    Yes, through interactive role plays and exercises.
  4. Is the course suitable for solo practitioners?
    Yes, and it enhances multidisciplinary collaboration too.
  5. Will I receive certification?
    Yes, a Course Completion Certificate will be provided.
  6. Are lunch and refreshments included?
    Yes. lunch and refreshments included
  7. Can this training be conducted in-house?
    Yes, tailored sessions are available for organizations.
  8. Will the content include clinical examples?
    Yes, drawn from real patient care scenarios.
  9. Is prior counseling experience needed?
    No, only interest in improving communication skills.
  10. What is the refund policy?

You are eligible to request a refund up to 7 days before the event.

Related topics

Events in Melbourne, AU
Communication
Empathy
Motivation & Success
Good Mental Health
Behavior-Change

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