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Build stronger support strategies for children’s emotional and behavioral needs! Join our Behavior and Emotional Support – 1 Day Workshop in Edmonton and learn practical trauma-informed techniques to build trust, manage challenging behaviors, strengthen communication, support emotional regulation, and create safe, nurturing environments.

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About This Course:
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks, and beverages
will be provided during the session

If you would like weekend training sessions, kindly reach out to us at info@mangates.com for availability and scheduling.

Course Overview:
This program provides a comprehensive and practical understanding of Diversity, Equity, and Inclusion (DEI). Participants explore cultural, legal, and organizational considerations to build more inclusive environments where all employees feel valued and empowered. Through case studies, group discussions, and self-reflective activities, attendees will learn effective DEI strategies that promote fairness, respect, and sustainable organizational growth.

Learning Objectives:
By the end of this course, you will:
• Understand key DEI concepts and their organizational importance
• Recognize and mitigate unconscious bias in professional settings
• Lead and communicate inclusively to foster belonging
• Build equitable systems across HR processes and employee experience
• Navigate DEI compliance, culture, and regional context across Europe
• Create measurable DEI initiatives with long-term sustainability

Target Audience:
• HR Leaders & Talent Development Professionals
• People Managers & Team Leads
• DEI Officers & Organizational Consultants
• Culture, Learning & Engagement Teams
• Anyone committed to building inclusive workplace environments

Why Choose This Course?
Inclusive workplaces drive collaboration, innovation, and employee well-being — but many organizations struggle to move from awareness to action. This course provides practical strategies and real examples to help you lead DEI efforts confidently and effectively. You will leave with frameworks and tools ready for immediate application.

©2026 Mangates Tech Solutions Pvt Ltd. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.

📧 Contact us today to schedule a customized in-house session: corporate@mangates.com

Agenda:

Module 1: Foundations of DEI
• Understanding diversity, equity, and inclusion
• Key drivers for inclusive workplaces
• Regional considerations specific to Europe
• Icebreaker Activity

Module 2: Bias & Inclusive Mindsets
• Forms of unconscious bias
• Cultural sensitivity and social identity awareness
• Reframing perspectives for equity
• Self-Reflection Exercise

Module 3: Creating an Inclusive Culture
• Psychological safety and belonging
• Inclusive leadership styles
• Communication practices that support inclusion
• Role Play

Module 4: DEI in Systems & Processes
• Fair recruitment and selection
• Inclusive performance management
• Pay equity and transparent growth pathways
• Case Study

Module 5: Handling Challenging Conversations
• Constructive dialogue on diversity and privilege
• Managing resistance and emotional reactions
• Facilitating safe and open discussions • Group Practice

Module 6: Legal & Compliance Considerations
• Equality legislation and anti-discrimination standards
• Organizational responsibilities and reporting expectations
• Ethics and values alignment in multicultural teams
• Group Brainstorm

Module 7: DEI Action Plan & Impact Measurement
• Setting realistic DEI goals and KPIs
• Monitoring progress and accountability structures
• Embedding inclusion into culture and daily behavior
• Action Plan Review

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