Lean Six Sigma for Healthcare: 1 Day Improvement Course in Los Angeles

Summary
Build practical Lean Six Sigma skills to reduce delays, improve patient flow, strengthen healthcare operations in a focused 1 Day workshop

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About the Course:
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, snacks, and beverages provided during the session

If you would like weekend training sessions, kindly reach out to us at info@mangates.com for availability and scheduling.

Course Overview
This 1 Day workshop gives you practical Lean Six Sigma skills specifically tailored for healthcare environments. Designed at an advanced beginner to light intermediate level, it helps you understand how to spot inefficiencies, reduce process variation, improve patient flow, minimize waste, and strengthen day to day hospital operations.
You learn real healthcare process examples, simple improvement tools, and methods you can apply immediately in outpatient clinics, inpatient units, labs, pharmacies, and administrative areas. The course focuses on DMAIC basics, root-cause thinking, workflow mapping, and practical healthcare improvement methods.

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Learning Objectives
By the end of the workshop, you will be able to:

1. Understand Lean Six Sigma basics in a healthcare context.
2. Identify simple process issues and inefficiencies.
3. Map workflows and recognize waste in patient pathways.
4. Apply DMAIC at a beginner-friendly level.
5. Use basic root-cause tools to solve everyday problems.
6. Improve care delivery, flow, and operational consistency.
7. Build small improvement plans for your department.

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Target Audience

• Nurses, clinicians, and allied health staff
• Hospital operations & quality teams
• Administrative and support staff
• Healthcare improvement teams
• Early-career healthcare professionals

Anyone involved in day-to-day healthcare workflows

Why Choose This Course?
This course is designed for healthcare staff who want practical improvement skills without complex statistics. The trainer brings experience in clinical operations, patient pathways, hospital processes, and Lean Six Sigma applied in real care environments. You get simple tools, real examples, and actionable methods that can be used immediately.

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Want to improve your department’s workflow and teamwork?
We provide in-house sessions tailored to your hospital, clinic, or unit. Training can be aligned with your real processes such as OPD flow, discharge process, diagnostics, pharmacy, or administrative functions. Your team gains direct, practical ways to reduce delays and improve daily operations.

📧 Contact us today to schedule a customized in-house session: corporate@mangates.com

Modules
Module 1: Understanding Healthcare Processes & Waste

• Identifying bottlenecks in patient pathways
• Understanding types of waste in healthcare
• Mapping simple clinical and administrative workflows
• Icebreaker Activity

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Module 2: Lean Concepts in Everyday Healthcare Workflows

• Streamlining steps in patient care
• Reducing unnecessary movement and delays
• Improving staff coordination and handoffs
• Activity

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Module 3: Basic Six Sigma Concepts for Healthcare Teams

• What variation looks like in healthcare
• Understanding errors, rework, and inconsistencies
• Using simple measurement techniques
• Role Play

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Module 4: DMAIC for Healthcare Improvement

• Define: Stating clear healthcare problems
• Measure: Identifying basic metrics and data points
• Analyze, Improve & Control: Simple workflow fixes
• Case Study

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Module 5: Root-Cause Tools for Clinical & Operational Issues

• Using 5 Whys to find simple causes
• Pareto for identifying biggest problem areas
• Fishbone diagram for quick analysis
• Simulation

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Module 6: Applying Lean Six Sigma in Real Healthcare Areas

• Improving patient flow in outpatient clinics
• Reducing delays in labs, pharmacy & diagnostics
• Addressing documentation or discharge delays
• Group Brainstorm Activity

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Module 7: Building Simple, Sustainable Improvement Plans

• Creating small, achievable action steps
• Monitoring simple KPIs in daily work
• Communicating improvements with teams
• Activity

FAQs

1. Is prior Lean Six Sigma knowledge needed?
   No, this course starts at an advanced beginner level.
2. Is this healthcare-specific?
   Yes, all examples are from real healthcare scenarios.
3. Will I learn DMAIC?
   Yes, at a simple, practical level.
4. Are tools like 5 Whys and Fishbone included?
   Yes, these are core tools in the course.
5. Is this course suitable for clinical staff?
   Yes, it’s designed for clinical and non-clinical teams.
6. Is the course practical?
   Yes, activities and examples are hands-on.
7. Do I get a certificate?
   Yes, a completion certificate is included.
8. Are improvement projects required?
   No, but you learn how to design simple ones.
9. Can beginners understand the concepts?
   Absolutely, content starts simple and becomes moderate.
10. Is lunch included?
    Yes, lunch and refreshments are provided.
11. Will I learn healthcare process mapping?
    Yes, simple mapping techniques are included
12. What is the refund policy?
    You are eligible to request a refund up to 7 days before the event.