Mastering the Art of Crucial Conversations

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Conversations come in many forms, from friendly to professional, from low-risk to high-stakes, and from relaxed to tense. As Agile practitioners (and otherwise!), every day we engage in numerous conversations, each which play important roles in shaping our expectations, relationships, and outcomes. Navigating conversations effectively takes certain skills, such as social intelligence, courage, self-control, and even humility.

What exactly is a crucial conversation? According to the authors of the book "Crucial Conversations", it is defined as “A discussion between two or more people where the stakes are high, opinions vary, and emotions run strong.”
Building the skill to have challenging conversations professionally leads to stronger relationships, and ultimately the breakthrough outcomes are enormous!
If you are looking to master the art of having such crucial & challenging conversations, then look no further... ALNH brings you a workshop from one of the Master facilitator and certified trainer on this topic!

This will be a jam packed event so make sure to RSVP because reservations are limited!

About the Facilitator:
Crucial Learning Certified Trainer

Location
Virtual

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