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Job: Senior Manager User Experience Strategist-Midtown

From: Laura
Sent on: Tuesday, July 22, 2008 2:22 PM

My client in Midtown is seeking a Senior Manager User Experience Strategist for their UX practise.  Must haves are strong client facing skills and the ability to facilitate usability sessions as well as oversee vendors and negotiations.  This is a client side role within a team of 4 reporting to the Director of UX.  The salary is open based on experience and below is a detailed job description.  This position is a critical fill for my client and they are looking to staff it very soon.

User Experience Strategist

Seeking an analytic problem solver who can synthesize many forms of research and business requirements into informational, navigational and web page/application strategy, design and specifications. Works with clients to understand their business models and goals and helps define a strategy and approach for the development of their technology solutions.


This role will lead all business and functional analysis activities, and fulfill various roles on a diverse range of technology projects. Some of the key roles will be:   

·        Strategist and liaison to core business areas and technology partners

·        Serving as an advisor in the development of business cases, project approach planning, strategy and outsourcing.

·        Acting as a manager overseeing external vendors and contractors. 

·        Acting as a contributor and project resource.


Job Duties


·        Manages the development, design and delivery of user experience strategies on projects with both company and selected vendor resources.

·        Manages UE efforts for applications that have a primarily internal (vs. customer-facing) audience

·        Leads participatory design sessions (paper/interactive) and contextual evaluations to provide client groups with UE and UI expertise and guidance

·        Guides team through user-centered research methods matching methodology to need

·        Conceptualizes user experience design solutions in online environments

·        Analyses and interprets both quantitative and qualitative data to make design recommendations based on test results, usability standards, and best practices

·        Directs and guides user testing, usability testing and product evaluations with mockups and prototypes

·        Documents user research findings and analyses

·        Develops concept models and prototypes to help align clients on envisioned solutions

·        Gathers user requirements and translates business requirements into, user flows, site maps, page flows, storyboards and user interface specifications

·        Serves as a human factors/usability expert

·        Ensures consistency across solutions delivered by the organization by contributing to the development and application of user experience design standards

·        Oversees specialist UE vendors, ensuring requirements, development, user testing, and visual designs comply with company’s user experience standards

·        Serves as an advisor on the design and implementation of functionality as captured

·        May be involved in advocating and practicing UX competencies and processes across the company’s IT organization


·         Interaction Design, Industrial Design, or Human Computer Interaction degree (or equivalent experience)

·         Ideally 5+ years UX design experience, 3+ years online design experience, 3+ years consulting experience, 3+ years of management experience, 1+ years usability inspection methods experience, 1+ years user centered design research methods experience, and 1+ years conducting usability assessments and user interviews

·         Effective at advocating the UE approach across the technology and internal client organizations

·         Proven ability to influence and build strategic working relationships with senior clients, peers and vendors regardless of seniority or organizational boundaries

·         Demonstrated experience with usability engineering & testing, information architecture, interaction design, user research techniques, and conceptual modeling

·         Proven expertise in effective client relations and vendor management

·         Proven ability to interpret and communicate technical information into business language and vice versa

·         Experience with designing user experiences for Marketing Websites, transactional web-based applications, CRM solutions, Call Center applications, Sales Force Automation, Web Portals, Knowledge Management systems, Dashboards, and/or Business Intelligence packages is favored

For consideration please forward your resume (preferably in word) and work samples to this email address.

Thank you!




Laura Hunter

Vivid Resources




[address removed]


What lies behind us and what lies before us are tiny matters compared to what lies within us.

Ralph Waldo Emerson


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