Name: IBM RPA Gamified - What this means to you? Come join us to know more !
Start: 2021-07-15T17:30:00+08:00
End: 2021-07-15T18:45:00+08:00

Join us, IBM Digital Business Automation team, on how to build RPA bots with chatbot and workflow feature to drive client engagement through digital channels for improved user experience and increased operational efficiency.

Agenda:

5:30pm – Welcome and Networking
5:45pm – Highlights of RPA capabilities illustrated by live interactive demo
6:30pm – Q&A and Hangout

In this sharing session, we will explore RPA capabilities that can be combined with additional automation and mining skills to drive new level of user experience and operational resiliency for better customer satisfaction. We will showcase demos that bring this new level of experience to life.

Presenters:
(1) Wong Sheau Pei, Technical Sales, Digital Business Automation
(2) Jenny Khuc, AP SME for RPA
(3) Malcolm Ong, AP leader for RPA

Short Bio of Presenters:

(1) Wong Sheau Pei – Having worked in IT industry for more than 25 years, she has gained a broad range of solution engagement experience that covers SOA, workflow, imaging, messaging/integration, mobile, analytics and RPA. She has also obtained certifications for some of these technology components. Her recent product certifications include both RPA and Process Mining. www.linkedin.com/in/wongsheaupei

(2) Jenny Khuc – She is specializing in RPA for customers in Asia Pacific region. She is also experienced in designing solutions for Digital Automation solution in general with several certifications in this area. She is currently pursuing a Master in Data Science - Artificial Intelligence in Singapore.
linkedin.com/in/jenkhuc

(3) Malcom Ong – He is IBM RPA Sales Leader for Asia Pacific. He has extensive experience in Digital Transformation, enabling and empowering business users to devote more time to serving customers or other higher-value work via RPA. Enabled more than 80 business partners across the Asia Pacific to sell more and deliver better.
linkedin.com/in/malcolmcyong

Eddy Liew

IBM Cloud - Malaysia

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IBM RPA Gamified - What this means to you? Come join us to know more !

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IBM Cloud - Malaysia

IBM RPA Gamified - What this means to you? Come join us to know more !

IBM Cloud - Malaysia

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