The other side of IT: support and operations
Details
🌍The key of a system or application that thrives in production is not really development, but the way it is operated and supported. Although the positions and careers for supporting and operating such systems and applications might be less appealing, a long term, sustainable career in the domain has proven to be a safe career choice - especially in the context of IT Global Delivery Centers.
💡Why attend
We therefore invite you to join us into discussing what support and operations are about, what kind of jobs are available, how would you evaluate if you have a fit with such a job and listen to real service management people stories about how their daily professional life in support and operations looks like.
Thinking about building an IT career? After this meeting, you will have basic information about what it's like to work in support and operations. This is our aim with this meeting.
👥 Who should attend
Anyone that is thinking about building an IT career and work in support and operations
📌 Pre-requisites
None
If required when accessing the connection link :
Password: gSQDRXNd345
🎙Speakers
▶️ Tudor Stoica
Dealing in IT for more than 20 years, Tudor contributed to successful operations of large, enterprise system as a Service Management Consultant. He is passionate about design thinking, service management, podcasting and he is writing and producing audio kids stories.
▶️Vlad Bogos
From building a Service Catalogue for a major European institution to successfully managing projects that impact the lives of millions, Vlad has been on a 14 years journey of learning, designing, executing and improving IT services in both banking and government industries. He enjoys solving problems by building conceptual and abstract models and turning them into services and processes that serve a purpose in the real world.