Effective Event and Incident Management in the Cloud-IT Operations with AI Tools

An AIOPs platform is an advanced analysis and management solution designed to optimize how to manage IT events and incidents. The AIOps platform leverages artificial intelligence (AI) Algorithms to deliver real-time insights about your Cloud. With lots of pre-defined and out-of-the-box integrations and data connections, it is a SaaS solution to manage alerts and incidents coming from Kubernetes, vmware, cloud hyperscalers, observability tools like Instana, Dynatrace, DataDog, Nagios, Splunk, SevOne and many many more platforms to come.
With AIOps Insights, you quickly will gain an understanding of incidents happening in your IT landscape from a single pane of glass.
Once you have access to data from across systems, applications and other sources, you can react on issues and incidents immediately.
In this meetup session we will show the simplicity and ease-of-use of this SaaS based event and incident management solution. We present how you can work straight forward with the insights that are important to quickly identify the issues, drill down to the root cause and automating the incident resolution. We will explain, which role the important KPIs like events, metrics and topologies can play to identify issues and their root causes in a complex Kubernetes environment. This session will cover a short presentation of the AIOPS platform and a demo to identify and manage incidents of a Kubernetes environment.

🎙️ Speaker
Georg Ember is an OpenGroup certified IT Architect with more than 35 years experience in the IT industry at IBM in various customer-facing positions. He is currently supporting IBM’s Technology Unit in the area of IT automation and his focus of current expertise is IT automation and AIOPs. He is also passionate about designing and implementing cloud environments and helping clients to start with AI based IT operations solutions.
Malte Menkhoff is a senior IT specialist and joined IBM in 2022. He is currently supporting IBM’s Technology Unit in the area of IT automation and his current focus and expertise is in Event Management and AIOPs. Malte has a wide expertise in the IT industry around Linux, containers, automation, databases and networking and gained his skills in various customer-facing positions at leading IT vendors.