The modern approach to IT Service Management: Site Reliability Engineering (SRE)

Site Reliability Engineering (SRE) is a cutting-edge operations approach that combines software engineering principles with traditional operations practices to achieve an optimal balance between speed and quality. Initially popularized by cloud providers and companies that were born in the cloud, SRE has now gained traction among enterprises seeking to modernize their operations practices.

This session will provide an overview of SRE and explore the reasons behind the growing shift to this approach. We will examine the core tenets of SRE and offer examples of organizations that have successfully implemented this methodology. By attending this session, you will gain a deeper understanding of SRE and learn how it can help your organization achieve greater efficiency, reliability, and agility.

🎙️ Speaker
Ingo Averdunk is a Distinguished Engineer in IBM Cloud Complex Workload Onboarding & Client Assurance. As part of the worldwide team, he is responsible for Architecture and Solutions for Cloud Service Management and Site Reliability Engineering (SRE). Mr. Averdunk develops architectures and consults with IBM’s strategic customers, leads Cloud Adoption and Transformation initiatives, and performs RedTeam reviews globally. Ingo Averdunk is the global profession lead for SRE in IBM, member of the IBM Academy of Technology (AoT), and chairs the AoT Technical Committee for DevSecOps and SRE. He co-authored “The Cloud Adoption Playbook” (Wiley, 2018), documenting proven strategies for transforming an organization with the Cloud. Ingo is the Meetup Organizer for the SRE Meetup Munich.