Working Documentation over Comprehensive Confusion

The Agile Manifesto famously states “Working Software over Comprehensive Documentation.” Emboldened by a collective aversion to the tedious and bureaucratic ways in which knowledge was often managed before Agile, this line has contributed to the pendulum swinging too far in the opposite direction. We used to write large volumes of easily outdated and/or purposeless documentation, now we simply write none.

## ICT Knowledge Hub: Working Documentation over Comprehensive Confusion

Regardless of how we feel about documentation, proper knowledge management is key to maintain the quality of both our products and our software development process. In reality, knowledge in organizations is often fragmented, outdated, or locked inside people’s heads. The risks are often downplayed until, like the proverbial boiling frog, teams struggle to understand their own products to the point where every change becomes a challenge.
In this Knowledge Hub session, we will put the knowledge back into knowledge worker by exploring why documentation matters, why it so often fails, and how we can do better. Join Johan van Berkel for an interactive session that argues for treating product documentation as an iterative, incremental practice embedded in product development itself - and then examines how it can be kept relevant with minimal maintenance effort by leveraging Living Documentation to its full potential.

## Programme

| Time | Activity |
| ---- | -------- |
| 17:00 - 17:30 | Walk-in |
| 17:30 - 18:15 | Dinner |
| 18:15 - 20:30 | Interactive session by Johan van Berkel |
| 20:30 - 21:00 | Closing drinks |

## ICT Knowledge Hub

More than just a workshop, this evening is part of our effort to strengthen the LDE community. At ICT Knowledge Hub, we don’t just share knowledge, we co-create it. We encourage open dialogue, mutual learning, and contributions from participants. Whether you’re looking to join the conversation, share your own experiences, or even help organise future sessions — you’re welcome.
Come for the knowledge, stay for the connections. Together, we improve.