Amazon Connect in Action: How Idaho DMV Transformed Customer Service with AI

Join us for an inspiring day where you'll discover how generative AI is making waves in the public sector - with real examples and hands-on learning you can actually use!

One of our highlights will be an amazing story from Josh Hon at the Idaho DMV. He'll show us how they're using AI with Amazon Connect to transform their customer service experience in really innovative ways.

You'll walk away with practical ideas and strategies you can start using right away to bring more innovation to your agency.

To round things out, one of our Amazon Solutions Architects will walk you through the latest AI and analytics features in Amazon Connect. They'll show you some cool ways to make the most of your data while delivering outstanding customer support.