Rethinking Leadership and AI for Human Centered Futures

Organisational leadership today is about more than growth and profit. It asks us to rethink the systems that shape our future. In this session, Jay van Zyl is joined by David Goldsmith, a leading entrepreneur, consultant and author. Together, they explore how leaders can focus on humanity, wellness, and trust alongside organisational growth in an AI-driven world.

The discussion will cover how human connection is changing and how AI is reshaping these connections. They’ll also unpack how companies can use AI to understand and care for their customers at a deeper level beyond lifetime value. This session is an open dialogue on how leadership and AI can create systems that support people and prepare us for the future.