Agentic AI-infused CX for Speed and Cost Optimization

Wondering how Agentic AI is transforming Field Service?
iOPEX <> Toshiba has the answer.
On Jan 20, hear how Albert Bennah, Director of Innovation & Transformation at Toshiba, Sivakumar Thiyagarajan SVP – CX Transformation, iOPEX and Binu Ramachandran Chief AI Architect, iOPEX, deployed Agentic AI to boost technician productivity, accelerate resolutions, and improve customer outcomes.
Let’s unpack what autonomous service operations look like in 2026.

Expect insights on:
• Real-world AI agent deployments (live demo)
• Higher first-time-fix rates and fewer repeat visits
• The shift toward self-improving service workflows
If you're exploring Agentic AI, don’t miss this session.
Reserve your seat here: https://iopex.zoom.us/webinar/register/3417655371632/WN_ZsH9WAYSTo6x2u9NP_ol7g