From UX to Service Design

Helloo ! =)

You are invited to our amazing workshop about Service Design.

Join us and learn with Sofi Dalponte, Product & Service Designer and UX/UI Instructor of Ironhack.

TALK DESCRIPTION:
Service Design is all about fulfilling user desires and needs with your services.

It consists of planning and organizing the people, the infrastructure, the communication and the elements of a service in order to deliver the best possible service for the user.

That means: the user is definitely the center!
It's all about giving value and getting results.

Topics:

• What's the role of a UX Designer in all this Service Design world.
• The relationship between UX and Service Design.
• What is the day to day work of a UX designer working for Service Design
• What kind of projects do companies demand from UX designers working in Service Design

A talk worth hearing from one of the key persons in the UX and Service Design industry!

GUEST SPEAKER:
Sofia Dalponte | Product Designer & UX/UI Designer Instructor @Ironhack

Sofía is a passionate human being, willing to change education to meet the needs of real people in today's tech scene. Her experience in production, non-formal educational and product design lead her to come closer to service design in order to get "the big picture" and plan better experiences for all #ironhackers around the world.

Agenda
18:30 - Welcome
18:45 - Workshop: Designing for experience
19:30 - Q&A with Sofia
19:45 - Snacks, Ironbeers and Connection time

For more information:
Say hi to Marcel: marcel.carneiro@ironhack.com