Sold in the USA, Built in Israel - bridging the gap in Customer Success

Meetup:
The goal of this meetup is to help CEOs figure out how to make the next MongoDB an Israeli Success Story. Our focus is on current practices in Customer Success and how to make this key organizational component work for the Israeli enterprise-focused technology company.

Who should attend: CEOs, locally active VCs, and active board members

Format:

• 30-40 minute presentation
• 15-25 minute Q&A

Catering:
Refreshments/drinks will be provided

Cost:
Free (10-20 shekel donations are welcome at the door)

Presenter Bio:
Segah Meer (https://www.google.co.il/search?q=segah+meer) was an early employee on Customer Success (CS) team at Looker Data Sciences (aka Looker BI), currently valued at over $1billion with financing from such firms as Kleiner Perkins, Google, and Goldman Sachs. When he joined, Looker's CS team had just three people. In the following years he had seen CS grow, split, and grow again to become the largest internal team, and one of the most cherished CS teams in the BI/analytics market within North America. At Looker he held a role of a Sr. Data Consultant and worked with over 50 VC-backed technology companies such as Lyft and Docker. After leaving Looker in 2016, Segah founded Caura & Co, a Professional Services organization, based out of Seattle. He holds his BA in Computer Science and Economics from the University of California and a Masters in Financial Engineering from the New Economic School.