Polite Communication: Learn & Practice the correct ways to use cushion words

On Monday, April 21, 2025, Creek & River will provide an archived recording of the
[Let’s Master Japanese Business Manners！Vol１　Polite Communication Techniques　～Learn and Practice the correct ways to use cushion words and “aizuchi”～]

※No Q&A session will be available as this is a recorded session.
In this seminar, we will look at cushion words and aizuchi, 相槌　（agreement words） and see how important they are for demonstrating good manners in conversation.
First, the seminar will go over the use of cushion words while speaking. These words are very important for keeping harmony in conversations. Cushion words are essential for fluent and polite communication in Japanese, as they serve to soften language and convey nuanced meanings. This skill is ideal for individuals interested in improving their Japanese language skills, whether for business, cultural immersion, or personal enrichment.
Next, the seminar will cover the concept of aizuchi, or agreement words. This refers to the art of providing verbal cues, such as nods, short affirmations, and interjections, to show active listening and engagement during a conversation. Participants will gain an understanding of the cultural and linguistic significance of aizuchi in Japanese communication.

## Outline

• Examples of good and bad manners at Japanese Companies
• How to make good use of “cushion words” while speaking
• How to make good use of “aizuchi” or agreement words while listening
• Quiz and Practice

## Outline of the event

| Date and time | 2025/04/21（MON）12：00～13：00(JST) |
| ------------- | ------------------------------- |
| Place | Zoom |
| Entry fee | free |
| Capacity | 60 people |
| Organizer | CREEK & RIVER Co., Ltd. |
| Application deadline | 2025/04/21（MON） 13：00(JST) |