Revealing real workflows: A data-driven journey in HR process improve - Marco Re

About the talk:
In complex organisational environments, teams often struggle with fragmented systems, manual processes, and unpredictable workflows. This presentation tells the story of a transformative initiative within a 3,000-person organization in Italy, where traditional HR challenges—particularly in onboarding and recruiting—were addressed using a data-driven approach.
By mining data from legacy systems and adopting Kanban practices, the HR team uncovered hidden inefficiencies, improved process predictability, and achieved gains in speed and control. The introduction of a data lake platform enabled real-time workflow visibility, anomaly detection, and continuous improvement—all without replacing existing tools.

Participants will gain insights into:

• Mapping and measuring real workflows using a data lake system
• Integrating data from multiple legacy systems
• Leveraging dashboards and Kanban metrics for decision-making
• Achieving improvement without large-scale system changes

This case study offers a practical roadmap for operations leaders aiming to drive transformation by starting from what they already have.
About the Speaker
After successfully applying lean management principles to IT services as a Delivery Manager at a technology company, Marco has spent the past fifteen years helping numerous organizations implement and improve effective enterprise services systems. These systems have been brought to life and made truly impactful through the lean philosophy and the practical, actionable approach offered by the Kanban Method and the Kanban Maturity Model.