AI will radically alter how work gets done and who does it, however the technology’s larger impact will be in complementing and augmenting human capabilities, not replacing them. In other words humans will work in collaboration with machines.
To take full advantage of this collaboration, companies must understand how humans can most effectively augment machines, how machines can enhance what humans do best, and how to redesign business processes to support the partnership. Without any doubt designers are going to be at the forefront of those changes.
TALK
MODERN FRANKENSTEIN: DESIGNING KIND MACHINES - Clemetina Gentile (remote talk)
In 1818 Frankenstein was published and 200 years later we are still celebrating Mary Shelley’s masterpiece and its undoubted relevance in nowadays world because it describes so vividly the conflictual relationship we have with our own creations: machines. We created complex systems that run critical infrastructure and we are torn between the trust in their supposedly selfless and perfectly logical processes and the fear that their obscure and unreadable algorithms will take over. This talk reflects upon the role of designers in managing these fears and expectations in the most ethical and human way by addressing three critical aspects: fairness, accountability and transparency.
