Inbox Zero: How to Scale Support for Thousands of Merchants

If you build your own Magento extensions, themes, or simply work with a lot of clients, technical support can be a time-consuming and difficult daily task. In this talk, we’ll discuss how to provide faster and more effective support for your business as it continues to grow. We’ll also cover a new diagnostic reporting tool for quickly resolving issues in Magento. If you’re a merchant, you'll learn some ways to get faster support from your technology and solution partners.

SPEAKER

Jake Johnson

Jake is the lead developer behind TaxJar’s Magento sales tax extensions, helping thousands of Magento merchants with their sales tax including American Cancer Society, Coca-Cola, Dell, and Microsoft. Prior to TaxJar, he built his first business on Magento selling premium themes and extensions. He works on PluginDx in his spare time to save himself and other developers hours a day on support.

COMPANY

TaxJar

TaxJar, a Magento Premier Partner, is the leading technology solution for busy eCommerce sellers to manage sales tax and is trusted by more than 10,000 businesses. We were founded to help eCommerce merchants and developers spend less time on sales tax and more time growing the businesses they love. We’re passionate about creating simple solutions and leveraging technology to solve complicated sales tax issues. Learn more at TaxJar.com!

SPONSORS / LOCATION

Venue is kindly sponsored by Magento, 3640 Holdrege Avenue, Los Angeles, CA 90016

Food and Drinks are kindly sponsored by TaxJar.

Are you interested presenting and/or sponsoring food and drinks? Contact me.