Legal Staff Insights: Enhancing Client Care in PI Cases

Designed specifically for non-attorney professionals within the personal injury sector, this meetup focuses on those who play a crucial role in client interactions.

We are thrilled to announce that Juan D. Gallo, a distinguished senior case manager and paralegal with over a decade of experience in personal injury law, will be joining us as a guest speaker. Juan's expertise in client interaction and case management will be at the forefront of our discussion, offering attendees a unique opportunity to learn from one of the best in the field.

Are you a legal professional looking to enhance your client interaction skills in personal injury cases? Join us for an engaging, collaborative meetup where we'll discuss strategies for providing compassionate, empathetic support while maintaining professional boundaries. This session will not be a lecture-style presentation; instead, we encourage all attendees to come with their ideas, experiences, and questions to foster a dynamic, interactive discussion, guided by the insights and expertise of Juan D. Gallo.

Event Time: The meetup goes from 12:10 to 12:50, allowing you to enjoy a free lunch on your break!

Parking Information: Please note that parking at 401 South Fourth Street is free, but spaces typically fill up by 8:00 AM. For your convenience, paid parking options are available nearby at Tower 300 Garage and City Centre Garage.

• Directly above the center: Tower 300 Garage Parking Details
• Adjacent to the center: City Centre Garage Parking Details

Event Details:
Over free pizza sponsored by RECORD, we'll explore topics such as:

1. Sharing experiences and lessons learned from handling emotionally complex cases
2. Brainstorming techniques for active listening and effective communication
3. Discussing strategies for managing client expectations and providing realistic timelines
4. Exploring the balance between professionalism and empathy
5. Sharing ideas for collaborating with attorneys to ensure a cohesive client experience
6. Discussing how technology can improve client engagement and case management
7. Exchanging self-care strategies for legal staff dealing with emotionally challenging cases

Whether you're a seasoned legal professional or new to the field, your insights and experiences are valuable. Come prepared to share, learn, and network with your peers as we navigate this important topic together.

Don't miss this opportunity to participate in a collaborative discussion that can enhance your skills and improve your clients' experiences in personal injury cases.

Please RSVP to secure your spot and help us ensure we have enough pizza for everyone! We look forward to seeing you there and engaging in a meaningful discussion.